Accounts Receivable Specialist (Position located in Melbourne, Australia)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About KnowBe4
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4 our AI-driven Human Risk Management platform empowers over 70000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius were not just providing security awareness training - were redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.
To learn more about our team and office culture in Melbourne Australia visit the following links.
Careers Page: Accounts Receivable Specialist is responsible for responding to internal (sales team) and external client inquiries in regards to billing and other clerical tasks related to the maintenance of accounts receivable records.
Requirements:
- Maintain accurate customer and billing records
- Investigate and respond to customer inquiries about their accounts
- Assist Sales Team with inquiries about their accounts
- Research and resolve payment discrepancies
- Research Withholding Tax State Tax FX Exchange
- Apply ACH Wire and Lockbox Payments Daily
- Process credit card payments and maintains credit card records on file up to date
- Investigate unapproved credit card payments
- Assist with month-end closing activities
- Report with Month-ending Open Invoices to Sales Team
- Research any and all over/duplicate/short payments and initiate refund process if necessary
- Upload Tax Certificates
- Handle all Consultant Deal referral fee requests
- Handle Vendor Form Requests for Germany Africa & Brazil subsidiaries
- Handle all Requests via Payment Portals
- Support Revenue Support team on Vendor Portals
- Support Order Management with invoicing
- Manage Collection Process
- Escalate Delinquent Accounts to Sales Team and updates customer console accordingly
- Investigate Customers Bounced Emails
Qualifications:
- Bachelors Degree in Accounting is preferred or field experience
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome Internet Explorer etc.)
- Strong verbal and written communications in English
- Excellent time management and organization skills
Our Fantastic Benefits
Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please visit recruitment agencies please.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Customer Service
- Collection calls
- A/R Management
- credit memos
- Past due Account
- General Ledger Accounting
- Accounting
- CMA
- Excel
- Payment Plans
- Account Balances
- Credit Card
- Financial statement
- Special projects
About Company
KnowBe4 HRM+ is your all-in-one platform for security awareness training, cloud email protection, & more. Trusted by 47 of the top 50 cybersecurity firms.
