Executive Director, Client Tax Operations Control Management
Executive Director, Client Tax Operations Control Management
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Job Description
Join the Operations Control Management (OCM) team at a senior global level offering operational regulatory and governance support for our global Client Tax Operations segment within Securities Services Operations.
As the Executive Director of Control Management you will lead a team of controls managers overseeing the governance and oversight of JPMorgans global Client Tax Operations (CTO) a firm wide utility of JPMorganChase focusing on Custody and Markets within the Commercial & Investment Bank (CIB) business. You will assess operating models and risk management controls engage with stakeholders to mitigate operational risk and participate in data management initiatives to enhance data-driven decision-making. You will also present the CTO controls environment to senior management and external stakeholder to further data driven decision making at the highest levels of the organization.
As the lead control manager for CTO you will oversee a team of 8 employees to ensure efficient execution of tax-related processes and controls. You will use data analysis for real-time control evaluation identify and mitigate risks collaborate with cross-functional teams and develop a data model for metrics reporting to senior management. Your role also involves driving continuous improvement reducing risk exposure and mentoring team members to promote a culture of learning and development.
As a lead in the broader Operations Control Management (OCM) team you will report to the Global Head of Securities Services Operations Governance and Controls Management helping oversee 90 employees. You will contribute to developing the OCM strategy for 2025 and support key initiatives focusing on operational risk mitigation through a sustainable controls environment. Partnering with Operations management you will address global regulatory changes. OCM emphasizes a joint accountability model focusing on Control Design & Expertise Risks & Controls Identification/Assessment Issues & Control Deficiencies and Control Governance & Reporting.
The ideal candidate will possess a strong background in risk management exceptional data analysis and data management skills in addition to a strong understanding of tax functions.
Job responsibilities:
- Lead the Client Tax Operations (CTO) Control Management team ensuring effective oversight of tax-related processes and controls and execution of the CIBs controls management agenda.
- Cultivate a proactive risk and control culture with proven evaluation strategies and change management protocols.
- Foster an inclusive culture to attract develop and retain diverse talent enhancing employee engagement.
- Promote continuous learning and development within the team and supported Operations teams.
- Partner with colleagues across the firm including legal compliance risk audit and technology to drive consistent operational risk practices.
- Act as a subject matter expert on control policies compliance requirements and industry best practices.
- Implement robust data analysis and management strategies to monitor CTO health and identify risks.
- Collaborate with cross-functional teams for accurate process execution and risk mitigation.
- Prepare and present reports and recommendations to senior management and stakeholders.
- Drive continuous improvement initiatives and stay current with tax law changes.
- Lead interactions with audit compliance and regulators and manage key metrics to inform on the risk and control environment.
Required qualifications capabilities and skills:
- 6 years of experience in tax operations controls or a related field with a focus on data analysis and risk management
- Bachelors degree in Accounting Finance Taxation or a related field
- Experience leading a global function within aregulated financial servicesenvironment
- Strong analytical skills with the ability to interpret complex data and provide actionable insights
- Strong data orientation and ability to lead on data culture practice development and tooling:proficiency in data management tools and software (e.g. Excel SQL Tableau)
- Excellent written and verbal communication skills with the ability to convey complex information clearly and concisely
- Demonstrated experience in risk management and the development of control frameworks
- Strong leadership and team management skills with a track record of successfully leading and developing high-performing teams
- Detail-oriented with a commitment to accuracy and quality
- Highly disciplined self-starter with the ability to execute in a fast-paced results-driven environment
Preferred qualifications capabilities and skills:
- Experience in managing a geographically distributed team
Required Experience:
Director
Employment Type
Full-Time
