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Bilingual Office Assistant 3

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1 Vacancy
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Job Location drjobs

Yakima, WA - USA

Yearly Salary drjobs

$ 43054 - 57229

Vacancy

1 Vacancy

Job Description

Description

Our Mission Statement:

As a federally designated Hispanic-serving Institution residing on the traditional homelands of the 14 Confederated Tribes and Bands of the Yakama Nation Yakima Valley College cultivates equity and a culture of innovative and inclusive teaching and learning.

Yakima Valley College serves all students holistically supports all students learning goals and fosters achievement within career and educational pathways.

We strengthen our communities by providing opportunities for personal enrichment economic mobility and sociocultural engagement.

Yakima Valley College is accepting applications for one full-time Bilingual Office Assistant 3 in the College and Career Readiness Division WorkFirst Program.

This is a full-time classified position; the beginning salary is $3587.85 a month for 40 hours per week plus a full State benefits package. This position is grant-funded and is contingent upon available funding.

Reporting to the Director WorkFirst Education theBilingual Office Assistant 3 will assist students referred by various funding agencies to facilitate their success. The WorkFirst Program helps students support themselves and their families by offering short-term educational opportunities training and other services to increase their chances of employment.

The Bilingual Office Assistant 3 performs a variety of complex clerical and receptionist tasks and serves as the first point of contact for WorkFirst students and the public. This includes answering program-specific question from students staff and faculty answering phone calls and working collaboratively with other campus departments and outside agencies. This position performs all initial intake for WorkFirst Students while utilizing manual and/or computerized addition theBilingual Office Assistant 3 establishes and maintains electronic record-keeping/filing systems and resolves issues and inquiries regarding rules regulations and department procedures.

This position requires accountability dependability engagement and the ability to concentrate for extended periods work with multiple interruptions and multitask. Long periods of computer work may be necessary to complete assignments. Occasional lifting of items up to 10 lbs. may be required. The Bilingual Office Assistant 3will practice the Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA).

Essential Tasks

Bilingual Responsibilities:

  • Use verbal and written interpreting Spanish skills to aid Spanish-speaking students and visitors while completing student intakes collecting weekly attendance and greeting the public.
Program Office Responsibilities:
  • Serve as the first point of contact for the WorkFirst office via phone as well as in-person office visits.
  • Maintain front office inventory and stockroom in a neat and orderly manner Provide accurate written and verbal information in response to inquiries from colleagues students and the public.
  • Use a multi-line phone system to answer a large volume of calls to respond to inquiries about program information.
  • Resolve student concerns and respond to student inquiries regarding the WorkFirst Program.
  • Accurately keep confidential electronic and hard copy records with attention to detail using approved archiving process.
  • Collect all weekly attendance sheets submitted by WorkFirst students while checking for accuracy and answering questions when needed.
  • Compose professional email and written correspondence to regularly communicate and respond to YVC and DSHS staff as well as community partners and students in a timely manner.
  • Schedule meetings and appointments and manage Outlook calendars.
  • Conduct Intake Appointments individually and in a group setting.
  • Accurately perform complex word processing to include but not limited to creating spreadsheets and database files and tracking of attendance in EJAS Tutor Trac and Canvas modules.
  • Attend division/program monthly meetings upon request from WorkFirst.
  • Respond to inquiries regarding rules regulations policies and department services.
  • Collaborate and maintain positive relationships with community partners.
  • Assist with providing directions and training to work-study and part-time hourly employees.
  • Assist with community training programs as needed.
  • Responsible for archiving/purging students files on a yearly basis.
  • Other: Perform other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS:

  • High school diploma or GED AND two years of full-time clerical experience in an office setting.
  • Bilingual/bi-literate: English/Spanish.
DESIRED QUALIFICATIONS:
  • An earned Associate degree from a regionally accredited Institution.
  • Ability to work effectively with a diverse population of students faculty and staff.
  • Experience working in a busy office environment and working well under pressure.
ABILITY TO:
  • Work collaboratively with a diverse faculty staff students public and community partners to create a positive work environment.
  • Interpret and implement rules/regulations.
  • Work independently and meet deadlines as necessary.
  • Communicate information clearly concisely and logically both in writing and orally.
  • Read and comprehend advanced instructions operating manuals correspondences and memos (English/Spanish).
  • Ability to quickly learn new software applications (i.e. Microsoft Office Applications EJAS CTC Link).
KNOWLEDGE OF:
  • Regulations rules policies procedures processes materials or equipment applicable to the institution and department.

Supplemental Information

APPLICATION INSTRUCTIONS:

  • A cover letter describing your interest and alignment with YVCs mission.
  • A current resume(a resume will not substitute for the work experience section of the online application)
  • Three (3) professional references(personal references do not count as professional)
  • Unofficial transcripts for confirmation of degree(if minimum qualifications require a degree). The successful candidate will be required to submit official transcripts at time of hire.
  • Certifications/Credentials as requiredfor fulfillment of the minimum qualifications.
Please note:Failure to follow the above application instructions will lead to disqualification.Please do not include any attachments other than the ones requested above. E-mailed documents will not be accepted after the closing of the recruitment or in lieu of attaching your documents to the online application.

SUPPLEMENTAL INFORMATION:

Candidates invited for interviews may be required to complete a skills test.


Candidates may be subject to a Criminal History Background Check as a condition for consideration of employment.

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Yakima Valley College does not discriminate against any person based on their race color creed religion national origin sex sexual orientation and/or gender identity age marital status the presence of any sensory mental or physical disability the use of a trained dog guide or service animal by a person with a disability honorably discharged veteran or military status genetic information or any other prohibited basis in admission treatment or participation in its programs services and activities or in employment. All inquiries regarding compliance should be directed to Alma Ramirez Chief Human Resources Officer Yakima Valley College 1015 South 16th Avenue Yakima Washington 98902; email; telephone 509.574.4671.

Yakima Valley Colleges Annual Safety and Fire Report is available online at https://
mandated information about current campus policies concerning safety and security issues required statistics and other related information for the past three calendar years. To obtain a paper copy of the report please call 509.574.4610.

Applicants with disabilities who require assistance with the recruitment process will be accommodated to the extent reasonably possible.

All positions are subject to funding.

Employment Type

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