Technical Service Specialist Campania
Technical Service Specialist Campania
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Job Description
JOB DESCRIPTION:
Join Abbott Shaping the Future of Diagnostics
Abbott is a global leader inin vitro diagnostics driving innovation across hospitals reference labs blood banks and clinics. Our cutting-edge systems and tests deliverautomation flexibility cost-efficiency andclinical excellence. With a legacy of transforming medical diagnostics from art to science Abbott is committed to improving patient outcomes and reducing healthcare costs.
Were looking for a passionate and skilled:
Technical Service Specialist
Why This Role Matters
As aTechnical Service Specialist youll be at the heart of our missionensuring our diagnostic instruments perform at their best to support accurate and timely patient care. Youll play a key role in maintaining and upgrading our systems supporting installations and delivering exceptional service to our customers.
What Youll Do
- Be thefirst line of supportfor Abbott Ambassadors resolving service issues efficiently (under 4 hours labor time).
- Plan and execute maintenanceactivities to ensure optimal instrument performance.
- Assist withinstrument installations and deinstallations contributing to seamless transitions for our clients.
- Supporthardware and software upgrades(TSBs) to keep systems up to date.
How Success is Measured
- Customer satisfaction(NPS)
- Achievement ofservice KPIs
- Contribution toeconomic growth and profitabilityin your district
What Were Looking For
- Bachelors degreeor equivalent experience in:
- Mechanical Electrical Biomedical Biotechnology or Clinical Engineering
- 23 years of experiencein a similar technical service role
- Proven ability toengage with lab staff and healthcare professionals
- Strongtechnical expertisein diagnostic instruments
- Excellentcommunication and problem-solving skills
- Proficiency inanalytical tools and software
Why Abbott
At Abbott youll be part of a company that values innovation integrity and impact. Youll work in a collaborative environment where your contributions directly support better healthcare outcomes. Join us and help shape the future of diagnostics.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
CRLB Core Lab
LOCATION:
Italy > Rome : Via Giorgio Ribotta 9
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
Unclear Seniority
Employment Type
Full-Time
