Multi-Spa People & Operations Assistant

• Provide HR support including onboarding compliance checks employee file maintenance and scheduling assistance.
• Support recruiting efforts through applicant communication interview coordination and onboarding follow-through.
• Serve as a front desk backup at multiple spa locations delivering exceptional customer service to guests.
• Assist with sales at the front desk including memberships service upgrades and retail product promotion.
• Partner with Spa Managers to address staffing needs operational goals and process improvements.
• Contribute to a positive team culture while balancing administrative and guest-facing duties.
  
  

• Previous experience in HR administration customer service or sales preferred.
• Strong communication interpersonal and organizational skills.
• Comfort with working across multiple spa locations as needed.
• Ability to balance guest-facing service with detail-oriented administrative work.
• Professional reliable and driven to grow.
  
  

• Competitive pay with opportunities for advancement.
• A flexible and dynamic role across multiple spas.
• Hands-on experience in HR sales and customer service.
• Supportive leadership committed to your development.

• Retail management/sales experience
• Experience in selling memberships is a plus
• A passion for people and sales
• High level of enthusiasm
• Handle administrative tasks including but not limited to payroll scheduling inventory and reporting
• Demonstrated ability to coach while also taking directive from Manager
• Strong organizational/planning and computer skills
• Experience with a booking system is a plus
• Ability to promote the health and wellness benefits of both massage therapy and facials
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of all spa services and product line
• Demonstrated ability to balance coaching/mentoring with disciplining

• Medical/Dental/Vision
• 401k
• Supplemental Insurance
• Paid vacation
• Flexible schedules
• Employee discounts on products and services
• Employee rewards program/employee referral bonus

At Hand and Stone Opportunity Knocks.
Over 450 locations open across the U.S.

We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.