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Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40Work Shift:
Days/Afternoons (United States of America)Lead Registrar
Supervises daily workflows in the front office. Assists with planning development and implementing proper changes needed to improve the needs of the community and the organization. Works with the Manager for implementation of business strategies for the department. Oversees training and education for all clinical staff. May provide input into hiring decisions and assist with performance appraisals of associates.
Responsible for scheduling of employees and working in conjunction to provide high quality productive services with other team leaders/employees. Reviews schedule daily for staffing adjustment to meet workload coverage and productivity demands. Monitors performance improvement program reports/recommendations and ensures that appropriate action is taken to meet organization and departmental standards.
Inspects area daily for compliance with policies procedures regulations and standards and will work with the Practice Manager on the corrective action process when violations occur.
Provides input regarding new hires and development/education of current employees in the department. Provides for orientation in-service training and continuing education opportunities to department employees to assure their continued technical proficiency. Monitors day-to-day progress and results of assignments. Delivers timely and objective feedback on accomplishments. Performs orientation and annual performance evaluations for team members. Coaches counsels trains employees to further development and provides input to manager for employees in corrective action (CAP).
Works effectively with others on various teams to develop cooperation and teamwork toward solutions which generally benefit all involved parties; creates strong morale and spirit in his/her team. Looks for alternative ways to work with others that will create improved collaborative results and working relationships. Seeks the input of group members and encourages their participation. Promotes unity collegiality and displaying and change in the office by promoting supportive behavior and displaying a positive attitude.
Protects patient rights of confidentiality and privacy at all times. Promotes and follows the written office policies and procedures and standards. Participates in performance improvement projects of office as assigned by the Office Manager.
This position has responsibility for and would need to go to the West Bridgetown and FC Cincinnati office locations.
Experience: Must have three years of registration/unit secretary experience
Education: High school diploma or GED required.
Mercy Health is an equal opportunity employer.
What we offer
Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts
Paid time off parental and FMLA leave short- and long-term disability backup care for children and elders
Tuition assistance professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
MH FCC Orthopedics - MHP CincinnatiIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Full-Time