Communication Specialist

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Caseware is one of Canadas original Fintech companies having led the global audit and accounting software industry for over 30 years with more than 500000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

Were looking for a dynamic and strategic Communications Specialist to lead and elevate Casewares internal and external voice. This role combines the functions of internal communications and social media community management to ensure consistent engaging and purpose-driven messaging across our global teams and online channels.

If youre passionate about storytelling employee engagement and building vibrant online communities this is your opportunity to make a visible impact.

This is a full-time permanent position.

Location:

This position is available to all applicants eligible to work in Canada and residing in Toronto Ontario. This is a hybrid role working from office 3 days a week from our Downtown Toronto office.

What you will be doing:

Internal Communications:
Develop and execute a strategic internal communications plan aligned with business objectives and company culture.
Create engaging content for newsletters intranet leadership updates internal campaigns and company-wide announcements.
Collaborate closely with People Operations leadership and department heads to ensure consistent transparent and timely communication.
Support change management efforts through clear messaging and communication strategies.
Drive employee engagement by spotlighting initiatives teams and successes across internal channels.

Social Media & Community Management:

Own the strategy and execution of Casewares presence across platforms (LinkedIn X/Twitter Instagram YouTube etc.).
Build and nurture online communities actively engaging with audiences to enhance brand visibility and trust.
Create and curate content (posts visuals short-form videos) that aligns with brand voice and marketing campaigns (in partnership with graphic design team members).
Monitor analyze and report on social media performance audience sentiment and community feedback.
Build an internal ambassador team to expand visibility reach and impact.
Stay on top of trends and best practices in digital engagement and community building.

Cross-Functional Collaboration:

Act as a liaison between marketing PeopleOps leadership and regional teams to ensure communication is aligned globally.
Support crisis communication or sensitive messaging with clarity confidentiality and care.
Provide messaging guidance and communication toolkits for internal stakeholders.

What you will bring:

4 years of experience in communications with demonstrated strengths in both internal comms and social media management.
Proven track record in developing and delivering impactful communication strategies.
Strong writing and storytelling skills with the ability to tailor messages for different audiences and platforms.
Experience with employee engagement tools (e.g. SharePoint MSFT Teams etc.) and social media management tools (e.g. Sprout Hootsuite or similar).
Able to analyze metrics and adapt strategies based on insights.
A collaborative team player who thrives in a fast-paced agile environment.
Passion for building community and enhancing workplace culture through communication.

Nice to Have:

Experience in a SaaS technology or B2B environment.
Familiarity with employer branding or talent marketing.
Basic design or video editing skills (Canva Adobe etc.).

Whats in it for you:

Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting constantly pushing the boundaries to create impactful software solutions.

We are committed to a collaborative culture where your ideas are valued and knowledge sharing is encouraged within a supportive inclusive team.

Work-life balance is important to us. We offer flexible work options remote opportunities and generous time-off policies to ensure a healthy work-life balance.

We offer competitive compensation including a competitive salary and comprehensive benefits such as health insurance and retirement plans.

We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.

Recognition and rewards matter to us. We celebrate hard work through recognition programs performance bonuses and opportunities for career growth.

We embrace global opportunities. Work on international projects and collaborate with a diverse global team.

About Caseware:

Casewares cutting-edge software products are meticulously designed for accounting firms corporations and teams are continually collaborating innovating and building upon our existing suite of products. With a customer-focused mindset we are building technology that is shaping what the future of audits financial reporting and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020 Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Casewares core values is Many Voices One Team and with that in mind were dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process please e-mail our People Operations team at emailprotected.

Background Check:

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via

Security and Fraud:

Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @ and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer proceed with extreme caution.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience: