Service desk Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Service desk engineer
Important Information
Location: Singapore
Job Summary
As a service desk engineer you will be responsible for fulfilling service requests including hardware and software installations configurations and upgrades. Identifying and resolving root causes of technical issues implementing permanent fixes to prevent recurrence. Providing exceptional customer service ensuring that customer needs are met and expectations are exceeded.
Skills :
A-Levels/Diploma/Degree in Business Technology or a related field.
Minimum 1-3 years of experience in service/help desk technical support or customer service for institutional customers within financial services or payment industry
Good understanding of basic computer hardware software and network concepts
Possess strong communication problem-solving and interpersonal skills.
Attention to detail and willingness to learn
Rotational shifts.
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.
At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality.
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
About Company
As Encora Inc. expands its footprint in Latin America, its acquisition of Nearsoft provides our clients with a unique chance to Nearshore on a global scale.
