Information Technology Director

Information Technology Director Dick Hannah Dealerships (On-Site Vancouver WA)

Dick Hannah Dealerships is seeking a dynamic Information Technology Director (IT Director) to lead our technology strategy daily IT operations and cybersecurity initiatives. This leadership role is critical to ensuring that systems networks and data platforms effectively support our multi-site automotive dealership operations and deliver a premier customer experience.

The IT Director partners directly with business leaders driving scalable technology solutions process automation and data analytics that enhance operational performance safeguard sensitive information and fuel company growth. This position is on-site at our corporate offices in Vancouver Washington (not remote).

*Dick Hannah Dealerships has engaged Boly: Welch Executive Search to manage and lead this recruitment process. Should your resume be selected for further consideration a member of their search team will contact you directly.

Why Join Us

• Competitive Pay

• Salary $220000-$260000

• Generous Paid Time Off (PTO): New employees accrue 96 hours in year one with increases over time.
• Comprehensive Benefits Package: Medical dental vision HSA/FSA life insurance disability coverage and a robust 401(k). Benefits begin the first of the month after 60 days.

• Paid Holidays: At least 6 paid holidays annually subject to eligibility requirements.

Key Responsibilities

• Provide strategic IT leadership and mentor a high-performing IT team.

• Define and execute an IT roadmap aligned with dealership business objectives.

• Oversee availability performance and lifecycle management of all IT systems:

• Hardware: servers endpoints network gear peripherals.

• Software: ERP/DMS (CDK/Reynolds) CRM OEM applications Microsoft 365 Intune Azure AD.

• Network & Voice: SD-WAN Wi-Fi VPN UCaaS/telephony (Zoom).

• Data & Analytics: Data warehouse CDP/CDK integrations Power BI dashboards AI/ML readiness.

• Partner with Marketing to optimize 28 customer-facing websites for brand consistency and user experience.

• Deliver business intelligence and analytics to support executive decision-making.

• Implement and maintain robust IT security (firewalls intrusion detection employee training data protection).

• Ensure compliance with FTC Safeguards Rule GLBA and PII regulations.

• Manage IT projects from intake through delivery leveraging project management tools and PMO collaboration.

• Drive process automation and oversee software integrations with OEM third-party and internal platforms.

• Manage IT vendors contracts and performance expectations.

• Develop user training programs to maximize software adoption.

• Define and achieve SLAs for incident response and resolution; track IT performance with key metrics.

• Conduct business continuity and disaster recovery planning.

• Participate in budgeting and capital expenditure planning.

Qualifications

• 8 years of progressive IT leadership experience preferably in multi-site retail automotive dealership or related environments.

• Expertise with ERP/DMS platforms (CDK Reynolds) CRM systems OEM integrations and data platforms/Power BI.

• Proven success building and managing cybersecurity programs aligned to FTC Safeguards/GLBA.

• Strong vendor management budgeting and change leadership skills.

• Excellent communication with executives managers and field teams.

• Bachelors degree in Information Technology Computer Science or related field.

• Ability to work on-site in Vancouver WA.