Remote Customer Service Representative
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Job Summary
Remote Customer Service Representative (Mason OH) needs 2 years experience
Remote Customer Service Representative requires:
- Local to Mason OH
- Does not support Spectrum router
- Spectrum Segemcorn Askey or Arris wave 2 (Unaccepatble)
- LAN connection
- 10megs down 1 upload
Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router. Connection cannot be wireless
The workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided)
Must have a smart phone
Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools resources business judgment and expertise and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role models by demonstrating continuous performance improvement solid business skills and support of department and company objective
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
