Product Analyst Technical Business Systems Analyst

Client Name: StevenDouglas
End Client Name: JPMC

Job Title: Product Analyst/Technical Business Systems Analyst (Credit Card Platform)
Location: NYC or Wilmington DE (Local only)
Work Type: Onsite (5 days a week)
Job Type: Contract (1 year)
Rate: $65-70/hr on W2 (A bit flexible for good ones)

The Vendor is very specific about the keywords to be there in the resume and the title should match the LinkedIn of the candidate for every project. He does CTRLF to check.

Notes:

• Manager is scheduling next-day interviews after submittals.
• Must be local to NYC NJ or Wilmington DE (no relocation).
• Excellent communication skills required (screen for at least 9/10).
• Interview Type: Video
• LinkedIn is MUST

MANAGER IS SETTING UP NEXT DAY INTERVIEWS AFTER SUBMITTALS!

THIS POSITION IS FOR A SENIOR (10 YEARS) PRODUCT ANALYST OR A TECHNICAL BUSINESS ANALYST (NOT PRODUCT MANAGER) WITH EXTENSIVE EXPERIENCE SUPPORTING CREDIT CARD PLATFORMS AND APIS AROUND CREDIT CARDS.

CANDIDATES MUST SIT IN EITHER MIDTOWN NYC OR WILMINGTON DE.

***CANDIDATES WITH A DEVELOPMENT/API BACKGROUND ARE A HOMERUN! NO OHIO NO H1 NO PRODUCT MANAGERS.

***COMMUNICATION SKILLS MUST BE EXCELLENT. PLEASE SCREEN FOR COMMUNICATION SKILLS BEFORE SENDING (9/10).

***CANDIDATES NEED TO COME OUT OF TECHNICAL BANKING BACKGROUND (DEVELOPMENT IN THEIR PAST IS A HOMERUN/APIS) AND HAVE SOLID EXPERIENCE AND UNDERSTANDING OF APIS AND THE CREDIT CARD PROCESS.

****THIS IS A VERY TECHNICAL BUSINESS OR PRODUCT ANALYST AND MUST HAVE DEVELOPMENT EXPERIENCE OR AT LEAST APIS MENTIONED ON THE RESUME.

Overview

JPMorgan Chase & Co. is seeking a technically skilled Product Analyst or technical business analyst to join the Credit Card Platform Services Technology team within Consumer & Community Banking (CCB). This is a critical role in the delivery and evolution of the banks credit card technology platforms. The ideal candidate will have a development background with strong technical depth and the ability to analyze test and support backend system functionalities-not just UX/UI.

Key Responsibilities

• Work closely with engineering architecture and product management teams to define platform product requirements for credit card processing and servicing systems.
• Gather document and manage functional and non-functional requirements for platform enhancements and integrations.
• Use your development background to collaborate effectively with engineering teams to validate technical feasibility and ensure accurate implementation.
• Analyze backend data and system behavior using tools such as SQL Postman and internal monitoring systems.
• Partner with testing teams to define use cases validate test strategies and troubleshoot production and pre-production issues.
• Facilitate cross-functional workshops and stakeholder meetings to align technical solutions with business goals.
• Collaborate with business units including risk marketing servicing and compliance to align the credit card platform with enterprise requirements.
• Help prioritize product features and enhancements based on customer impact technical value and strategic importance.

Required Qualifications

• 5 years of experience in technology roles with at least 2 years as a Product Analyst or Technical Business Analyst in financial services.
• Former experience as a developer is essential-should be comfortable discussing APIs services data structures and platform logic.
• Strong knowledge of SQL and data analysis techniques.
• Experience working with credit card processing platforms or core banking systems.
• Familiarity with Agile/Scrum methodologies and tools (e.g. Jira Confluence).

Preferred Qualifications

• Understanding of microservices and modern API architecture.
• Experience in platform migration integration or transformation projects within banking or credit services.
• Exposure to credit card lifecycle including origination servicing rewards fraud and collections.
• Excellent communication skills with the ability to simplify complex technical topics for business stakeholders.