Commercial Support Officer Aerostructures
Commercial Support Officer Aerostructures
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Salary Not Disclosed
1 Vacancy
Job Description
Fantastic challenges. Amazing opportunities.
GKN Aerospace is reimagining air travel: going further faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry were inspired by the opportunities to innovate and break boundaries. Were proud to play a part in protecting the worlds democracies. And were committed to putting sustainability at the centre of everything we do opening up and protecting our planet. With over 16000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the worlds aircraft and engine manufacturers and achieved sales of 3.35 2023. There are no limits to where you can take your career.
Job Summary
For Aerostructures the Commercial Support Officer maintains a strong working relationship with the customer and to provide administrative and reporting support to the Commercial Account Manager ensuring that the customers needs are effectively managed by the business. The Commercial Support Officer will focus on dynamic programmes.
Job Responsibilities
Contract Management:
- To interface and highlight to the business the need to adhere to its contractual obligations and inform customers of GKNs contractual limits
- Manage cash tracking and ensure timely payment from customers within agreed terms
- Adhere to processes and procedures
- Preparation of contractual quotations and claims including ad hoc non recurring invoices in line with sign off procedures
- Responsible for obtaining EUU/EUS to ensure export compliance
Relationship Management:
- Support customer review meetings and dispute resolution with customers as appropriate
- Support the monitoring of performance delivery and quality performance issues and recoveries and escalate as appropriate
- Receive customer initiatives requests and communications
Order Book Demand & Sales Management:
- Responsible for administrating orders from customers in accordance with the agreed contract and loading sales orders
- Responsible for raising invoices in line with contract terms where appropriate
Change Management:
- Preparation of data and support to modification claims and quotations
- Implement commercial contracts for change as appropriate
Bid and Proposal Management:
- Prepare quotations in line with sign off procedures including the population of a pricing model
Any other reasonable duties
Job Requirements
Essential:
Proven experience in customer relationship management contract management and demand forecasting
Strong negotiation skills and ability to manage multiple stakeholders
Excellent communication and interpersonal skills
Ability to analyze and interpret financial data related to P&L and budgeting
Familiarity with commercial proposal writing and business modeling
Travel to other GKN locations and customers
Desirable:
Qualification in business studies or contract law would be preferable
What well offer
We are committed to offer you a challenge but also a great opportunity to learn and grow. We want to offer you a career that can go to many directions thanks to our breadth of international opportunities. By being part of GKN Fokker Aerospace that has proven itself to be at the cutting edge of our industry you will know that you will be working towards being the most trusted partner in the aerospace industry. We will support and promote your professional and personal development.
Furthermore we will offer you:
The role is in Grade J and according to the CLA Metalektro
8% holiday allowance
40 paid holidays for full-time employment in line with the Collective Labor Agreement Metalektro (27 holidays and 13 ADV days)
An excellent pension scheme (PME) and travel allowance
A pleasant and informal working environment in which we work together to achieve the best result for our customers.
Next to a competitive package we will offer you a world of opportunities: we want to see your career fly! We will support your career progression by providing you with learning and development opportunities.
How to apply
Please apply online by sending us your CV and Cover Letter. Due to data privacy reasons we do not handle any applications sent by email.
Well offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry who knows how far you can go
A Great Place to work needs a Great Way of Working
Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity inclusion and belonging and by living our five powerful principles weve created a culture where everyone feels welcome to contribute. Its a culture that won us The Best Workplace Culture Award. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.
Were also committed to providing an accessible recruitment process so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.
We arethe place where human dreams plus humanendeavour shape the future of aerospace innovation and technology.
Required Experience:
Unclear Seniority
Employment Type
Full Time
