Customer Service Assistant
Customer Service Assistant
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Job Description
Customer Service Assistant
Company: Style Netbox
Location: Atlanta GA
Schedule: Monday to Friday 8 hours
Salary: $26 $29 per hour
About Us
At Style Netbox we believe that every brand is a canvas waiting to be transformed into a masterpiece. Were not just a marketing agency; were your creative partners on a journey to redefine your brands potential. With a fusion of artistry and strategy we weave stories that captivate designs that inspire and strategies that propel your business forward.
Job Description
We are looking for a dedicated Customer Service Assistant to join our dynamic this role you will be the front-line representative of our company interacting with customers on a daily basis and ensuring they receive the highest level of service. As a Customer Service Assistant you will handle inquiries provide information about products and services and assist customers in resolving issues efficiently.
Responsibilities
- Assist customers with inquiries and provide accurate information about products and services.
- Handle customer complaints with professionalism and empathy ensuring timely resolutions.
- Process orders and manage returns efficiently to enhance customer satisfaction.
- Maintain accurate records of customer interactions and transactions for future reference.
- Collaborate with other team members to improve customer service processes
Qualifications
- High school diploma or equivalent; additional education in customer service or related fields is a plus.
- Proven experience in a customer service role or similar position.
- Excellent communication skills both verbal and written with a friendly demeanor.
- Strong problem-solving abilities and the capability to think on your feet.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Proficient in using customer service software and Microsoft Office Suite.
Benefits
Competitive hourly pay ($26 $29 per hour).
Opportunities for career growth and internal promotions.
Supportive and collaborative work environment.
Skill development in client relations and communication.
Full-time schedule Monday through Friday.
Employment Type
Full-Time
