drjobs Customer Service Agent

Customer Service Agent

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1 Vacancy
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Job Location drjobs

Madison, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a dedicated Customer Service Agent to join our professional support team. This position plays a key role in maintaining strong client relationships by providing timely and effective assistance ensuring customer satisfaction and upholding our companys reputation for outstanding service.

Responsibilities

  • Handle incoming customer inquiries via phone email and other communication channels.

  • Provide accurate information and resolve issues efficiently and professionally.

  • Maintain detailed records of customer interactions and transactions.

  • Collaborate with internal departments to ensure customer needs are met.

  • Follow up with clients to guarantee satisfaction and identify areas for improvement.

  • Uphold company standards and contribute to a positive team environment.


Qualifications :

Qualifications

  • High school diploma or equivalent; associate or bachelors degree preferred.

  • Proven experience in customer service or client relations.

  • Excellent communication problem-solving and organizational skills.

  • Ability to manage multiple tasks and maintain professionalism under pressure.

  • Strong attention to detail and a proactive approach to customer care.

  • Proficiency with CRM systems and Microsoft Office Suite.


Additional Information :

Benefits

  • Competitive annual salary ($54000$58000).

  • Opportunities for professional growth and career advancement.

  • Supportive and collaborative team environment.

  • Comprehensive training and ongoing development programs.

  • Health and wellness benefits package.

  • Full-time on-site position with consistent scheduling.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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