Customer Service Agent
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Job Location:
Madison, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a dedicated Customer Service Agent to join our professional support team. This position plays a key role in maintaining strong client relationships by providing timely and effective assistance ensuring customer satisfaction and upholding our companys reputation for outstanding service.
Responsibilities
Handle incoming customer inquiries via phone email and other communication channels.
Provide accurate information and resolve issues efficiently and professionally.
Maintain detailed records of customer interactions and transactions.
Collaborate with internal departments to ensure customer needs are met.
Follow up with clients to guarantee satisfaction and identify areas for improvement.
Uphold company standards and contribute to a positive team environment.
Qualifications :
Qualifications
High school diploma or equivalent; associate or bachelors degree preferred.
Proven experience in customer service or client relations.
Excellent communication problem-solving and organizational skills.
Ability to manage multiple tasks and maintain professionalism under pressure.
Strong attention to detail and a proactive approach to customer care.
Proficiency with CRM systems and Microsoft Office Suite.
Additional Information :
Benefits
Competitive annual salary ($54000$58000).
Opportunities for professional growth and career advancement.
Supportive and collaborative team environment.
Comprehensive training and ongoing development programs.
Health and wellness benefits package.
Full-time on-site position with consistent scheduling.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
