AD, Business Partners and Enablement #AIDA
AD, Business Partners and Enablement #AIDA
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Job Description
At Singtel webelieve in the strength of a vibrant diverse and inclusive workforce where backgrounds perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair performance-based work culture that is diverse inclusive and collaborative.
Join us and experience what its like to be with an Employer of Choice*. Together lets create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Powering the Future with AIDA
To lead the next phase of our AI evolution weve launched a new business unit AIDA Artificial Intelligence & Data Analytics a strategic engine driving our transformation designed to scale our AI ambitions with precision and purpose. This marks a pivotal shift in how we operate innovate and serve to embed intelligence into every layer of our business
At Singtel this is more than a technology upgrade. Its a strategic transformation that redefines how value is created across the enterprise core augmenting human capabilities and unlocking entirely new potential. It is a transformation journey by aligning people platforms and processes under one cohesive strategy. Our mission is to build AI literacy and foster a culture where intelligence empowers people
We welcome you to join us on a transformational journey thats reshaping the telecommunications industry and redefining whats possible with AI at its core. Grow with us in a workplace that champions innovation embraces agility and puts human potential at the heart of everything we do.
Make an Impact by:
Strategic Alignment (with Business Partners & Enablement)
- Act as ITs single point of contact into AIDA ensuring alignment of ITs digital roadmap with AIDAs AI-first strategy.
- Translate IT challenges into AI opportunities and embed them into the AIDA pipeline of initiatives.
- Influence IT leadership on AI-first transformation strategies and adoption pathways.
AI Use Case Identification & Development (with AI Architecture & Solutions)
- Identify prioritize and validate high-impact AI use cases across IT (e.g. predictive maintenance anomaly detection cyber risk analytics intelligent monitoring resource optimization).
- Partner with AI Architects and Solution teams to design and deliver scalable AI solutions that integrate seamlessly with IT systems.
- Ensure IT domain expertise informs AI model design data pipelines and solution architecture.
Process Reimagination & Reengineering (with Data & AI Platform Enablement)
- Challenge existing IT processes and reengineer workflows for automation resilience and AI-native design.
- Ensure secure by design and AI-enabled by design principles are adopted across IT domains.
- Leverage AIDAs data & platform enablement layer to ensure compliance scalability and secure integration of AI solutions into IT operations.
Change Management & Adoption (with Program Management & Delivery)
- Act as the change champion to embed an AI-first culture within IT.
- Drive adoption and scaling of AI solutions ensuring smooth rollout across IT teams and processes.
- Support capability building in IT by facilitating training upskilling and AI literacy programs.
- Partner with PM&D to track delivery milestones and ensure outcomes are realized.
Value Realization (with AI Commercialization & Value Realization)
- Define and track KPIs that measure AIs impact in IT (e.g. cost efficiency system uptime productivity uplift energy reduction).
- Ensure AI investments in IT deliver tangible business value not just technical enhancements.
- Feed success stories and outcomes into the Groups broader AI value realization framework.
Collaboration & Governance (with All AIDA Pillars)
- Represent IT priorities in AIDA governance forums ensuring IT is well-positioned in decision-making.
- Ensure ITs needs are accounted for in AIDAs overall AI reference architecture and delivery roadmap.
- Act as escalation point for alignment issues between IT and AIDA teams.
Skills for Success:
- Bachelors degree in Information Technology Computer Science Engineering or related field.
- 10 years experience in IT with exposure to infrastructure cloud cybersecurity applications and/or operations.
- Strong track record in IT transformation automation or AI/data-driven projects.
- Strong stakeholder management skills and ability to influence senior IT and business leaders.
- Prior Telco or large-scale enterprise IT experience.
- ITIL TOGAF or enterprise architecture certification.
- Familiarity with AI/ML AIOps or data platform technologies.
- Lean Six Sigma or equivalent reengineering expertise.
- Analytical mindset with the ability to bridge IT challenges with AI opportunities.
- Experience in process reengineering change management and operational excellence.
Are you ready to say hello to BIG Possibilities
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
Employment Type
Full-Time
