Start your online application process at Skyguide with your Quality and Business Process Manager (80-100)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location:Wangen b. Düb. &/or Geneva
When:01 November 2025 or upon availability
Your mission:
As part of the Process and Organizational Development team your role as Quality & Business Process Manager will be to lead and drive process improvement initiatives aimed at enhancing quality and operational efficiency.
We are looking for a team member who has a clear commitment to business process transformation change management modelling and process excellence as well as to pursue a strategy to implement best practices to develop a culture of continuous improvement within the organization.
Your tasks:
- Analyze recommend develop and implement business processes and improve their performance and maturity according to the company strategy and requirements
- Lead the design and implementation of end-to-end business processes into the architecture model considering the overall business process architecture approach
- Integrate the management system related requirements (e.g. safety security) into business processes
- Collaborate with process owners and cross-functional teams to implement process changes ensuring smooth transitions and minimal disruption to operations
- Strong collaboration with the enterprise quality team to enhance quality and business process management including governance documentation.
- Use data-driven insights to measure process performance. Analyze and identify opportunities that impact quality and delivery excellence.
- Advice support and provide training to process responsible stakeholders to manage their processes efficiently and effectively to meet the highest quality standards.
What we are looking for:
- Minimum of five years experience in an enterprise business or analyst role in addition to an engineering or project management role
- Strong background in business process management and quality management knowledge of modelling languages like ArchiMate and BPMN as an advantage
- Expertise in process design methods & tools (Lean SixSigma CI etc.) as a benefit
- Holistic Thinking: You view situations as part of a larger system understanding how changes affect the whole and approach challenges from multiple angles while considering various options
- Communication: You adapt your communication style to the context and stakeholders and actively ask for information through relevant questions and active listening
- Transformation: You lead by example inspire others to embrace new approaches and bring diverse groups together to find common solutions
- Excellent communication skills in English (written and orally) good command in French and/or German
What we offer:
We offer flexible working options depending on the role and a competitive salary with attractive working conditions and numerous fringe benefits. Our employees have access to a wide range of training opportunities to support their growth and development. As an equal-opportunity employer we are committed to building a diverse and inclusive team bringing together people of different identities and backgrounds.
Required Experience:
Manager
Key Skills
- Accounts Handling
- Law Enforcement
- ABB
- Gym
- Corporate Development
- Art
About Company
Skyguide is the leading provider of air navigation services in Switzerland and delegated airspaces.
