Senior Account Manager Truckload
Senior Account Manager Truckload
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Job Description
ROAR Logistics Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage offering an extensive portfolio ofRailOceanAir andRoad services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.
Purpose Statement
The Senior Account Manager for the OTR division will play a pivotal role in leading the strategic growth and development of key client accounts within the over-the-road transportation sector. Leveraging a wealth of industry knowledge and experience this individual will drive sales initiatives cultivate long-term relationships and deliver tailored solutions that exceed client expectations. The Senior Account Manager will serve as a mentor and leader within the account management team providing guidance and support to junior colleagues while championing best practices and continuous improvement.
Key Accountabilities and Outcomes
Strategic Account Management: Lead the strategic planning and execution of account management activities for key clients ensuring alignment with organizational objectives and revenue targets.
Business Development: Identify and pursue opportunities to expand our presence within the OTR transportation market leveraging existing client relationships and prospecting for new business.
Client Relationship Management: Cultivate and maintain strong relationships with key decision-makers and influencers at client organizations serving as a trusted advisor and strategic partner.
Solution Design and Implementation: Collaborate with cross-functional teams to develop innovative transportation solutions that address client needs and deliver measurable value.
Contract Negotiation and Pricing Strategy: Lead contract negotiations and pricing discussions with clients leveraging market insights and competitive intelligence to optimize profitability and drive revenue growth.
Performance Optimization: Monitor and analyze key performance metrics and service levels for assigned accounts identifying opportunities for improvement and implementing corrective actions as needed.
Market Intelligence and Industry Trends: Stay abreast of industry trends market dynamics and competitor activity providing insights and recommendations to inform strategic decision-making.
Leadership and Mentorship: Provide leadership guidance and mentorship to junior account management team members fostering a culture of excellence collaboration and continuous learning.
Knowledge Skills and Experience
High School Diploma or GED Equivalent required Bachelors or Masters Degree preferred.
Minimum of 3 years of experience in the logistics industry or at least 2 years of experience in Customer Operations with a proven track record of success in customer acquisitions retention and pricing.
Deep understanding of over-the-road transportation processes and market dynamics including truckload LTL and intermodal.
Exceptional leadership communication and interpersonal skills with the ability to inspire and motivate cross-functional teams.
Strong strategic thinking and analytical capabilities with a demonstrated ability to develop and execute complex sales strategies.
Proficiency in CRM software Microsoft Office Suite and other relevant business tools.
Willingness to travel as needed to meet with clients and attend industry events.
COMPENSATION
In accordance with state law the rate or range provided is Rich Products Corporation its subsidiaries and affiliates (Richs)reasonable estimate of the base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as experience knowledge skills abilities shift differential and location.
Annual Range/Hourly Rate
$70210.00-$94990.00
Rich Products Corporation its subsidiaries and affiliates (Richs) are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race color religion sex national origin disability military or veteran status or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Richs. Please contact Richs Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.
Required Experience:
Manager
Employment Type
Full-Time
