HRIT Support Specialist (SAP Successfactors)
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
General Responsibilities
- Support superior in managing day-to-day operating expenditure against operating budgets for the HRIS function to ensure efficient usage of resources
- Ensure HRIS projects are delivered on time and within budget achieving 90% stakeholder satisfaction.
- Test and implement HRIS-related solutions (e.g. SAP HCM SuccessFactors etc.) to drive HR strategic and operational effectiveness
- Monitor ongoing daily HRIS and employee data integration between various system platforms (e.g. SAP HCM Identity Governance HR payroll system etc.) to ensure
- the smooth running of HR operational activities
- Review system workflows and specifications. Escalate problems/issues. Maintain 98% accuracy in employee master data and ensure 100% compliance with global access governance
- Conduct standard diagnosis and troubleshooting on software packages and hardware issues to support stakeholders daily HR Technology queries/requests
- Achieve 95% training completion and 90% adoption of new HRIS features within 3 months of rollout
- Execute HRIS projects to enhance existing system needs (e.g. new system implementation HRIS upgrades standardization to global requirements etc.)
- Collaborate with internal stakeholders to ensure stakeholder requirements are met regarding HR systems
- Manage relationship with external HR system vendors/consultants to enable smooth running of system upgrade/improvement initiatives
- Ensure vendors meet 100% SLA commitments and maintain strong collaboration with HR and IT teams
- Assist in the implementation of data quality measurements and identify patterns and trends in data gaps in a deductive manner
- Assist in analytical problem solving and generate actionable recommendations by analyze review forecast and trend complex data
- Assist superior in guiding team members to ensure effective delivery of HR requests
- Collaborate with IT architecture team to monitor and optimize system performance
- Conduct refresher training to upskill HR personnel from time to time in terms of data quality and data management best practices
- Review HRIS user access rights with country HRIS personnel and recommend options to align to global standards and guidelines
- Provide input to data dictionary business blueprint of existing HRIS-related solutions and data architecture documentation in a details approach
- Maintain HRIS system uptime at 99.5% and resolve incidents within 2448 hours
- Deliver HR reports with 99% accuracy and reduce data gaps by 20% year-over-year
- Conduct knowledge transfer session to other team members
Job requirements
- Demonstrate knowledge and understanding of the business and industry
- Demonstrate sound knowledge in SAP HCM SAP SuccessFactors modules (e.g. Recruitment Onboarding Learning Performance & Goals Succession
- Compensation Employee Central) talent management HRIS trends best practices design solution evaluation and the use of appropriate technologies
- Demonstrate knowledge in HR-related needs and provide consulting on design and delivery of HRIS solutions
- Demonstrate research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English both written and spoken
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-culture interactions
Education
- Degree in IT or a related discipline
Work experience
- Minimum two to five years experience in a similar role
Required Experience:
IC
Key Skills
About Company
DKSH Spain distributes, markets, and sells high-quality products and brands, helping businesses in Spain develop and grow.
