Sales Support Specialist
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Job Location:
Petaling Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Are you a detail-oriented professional with a passion for sales operations and data analytics Do you thrive in a dynamic environment where your expertise directly contributes to business success NEXTDC is looking for a Sales Operations Specialist based in Petaling Jaya to play a crucial role in empowering our Sales and Sales Operations teams!
This is a 6-month fixed-term role
What Youll Do
- Track and report on sales performance metrics
- Build and maintain insightful dashboards
- Manage Salesforce administration and data analytics
- Work closely with the sales team to provide daily support
- Guide and assist staff with order processing and quoting
- Identify and implement process improvements
- Gather and relay feedback for system enhancements
- Train and support the sales organisation
- Handle data entry and customer service processing
- Ensure compliance with internal and external audit requirements
What will You Need
- Proven experience with administration reporting and dashboards
- Excellent customer service and communication skills
- Strong ability to manage multiple priorities and competing deadlines
- Experience working across multiple business units to provide complete solutions
- High level of accuracy and attention to detail
- Intermediate to advanced Excel skills (VBA preferred)
Qualifications :
- Minimum three (3) years of sales support experience in a busy sales and finance environment
- Tertiary qualification in Administration or a related field
- Proven experience with administration reporting and dashboards
- Salesforce Enterprise experience including Lightning (preferred)
- Salesforce Einstein experience (preferred)
- Salesforce Administrator certification (preferred)
- Proficiency with data management tools including Data Loader and Data Import Wizard
Additional Information :
- Seize this exciting opportunity to join one of Australias fastest growing companies and play a key contributing role in the future of AI and the digital economy
- Join an inclusive diverse and values-driven working culture
- Great opportunities to progress within our company (grow as we grow)
Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
Make NEXTDC your next move.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale cust ... View more
