Business Operations Administrator
Business Operations Administrator
Posted on :
22-09-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-09-2025
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide The below client is with one of our client which is a leading global medical technology company. It offers a wide range of diagnostic imaging and laboratory diagnostics as well as advanced therapies and digital health services. Its solutions span from prevention and early detection to diagnosis treatment and follow-up care empowering healthcare providers worldwide.
Job Title: Business Operations Administrator
Location: Atlanta GA 30327
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Remote-EST
Shift: 8.00AM-5.00PM
Job Description:
Summary
- The Business Operations Administrator is responsible for reviewing contracts process management improvements reporting regional support and managing and optimizing the organization s software licensing portfolio.
- This role ensures compliance with vendor agreements minimizes licensing costs and supports internal teams with license provisioning and tracking.
- The ideal candidate will have strong analytical skills attention to detail and a deep understanding of operational processes software licensing models and asset management practices.
Key Responsibilities
License Management & Compliance
- Maintain an accurate inventory of software licenses across the organization.
- Monitor usage to ensure compliance with licensing agreements and avoid overuse or underutilization.
- Conduct regular audits and prepare reports for internal stakeholders and external vendors.
Procurement & Renewals
- Coordinate with procurement and vendors to acquire new licenses and renew existing ones.
- Track expiration dates and initiate timely renewals to prevent service disruptions.
- Evaluate cost-effective (supplier) licensing options and recommend changes when appropriate.
Support & Provisioning
- Assist IT support teams in provisioning software licenses to end users.
- Respond to license-related inquiries and troubleshoot access or activation issues.
- Maintain documentation for license allocation and user entitlements.
Vendor & Stakeholder Collaboration
- Liaise with software vendors to understand licensing terms and negotiate contracts.
- Collaborate with finance and legal teams to ensure alignment with budget and compliance policies.
- Provide training and guidance to internal teams on software usage policies
Regional Support
- Support GEOs in contract entry to ensure proper revenue and cost allocation.
- Responds to escalated order processing issues which require collaboration across multiple teams and GEO s.
- Ensures timely development of accurate reports and analysis to support corporate goals and strategies.
Required Skills & Qualifications
- Bachelor s degree in Information Technology Business Administration or related field.
- 3 years of experience in IT asset or license management.
- Strong understanding of software licensing models (e.g. subscription perpetual concurrent).
- Experience with SaaS requirements
- Proficiency in Excel and data analysis for tracking and reporting.
- Excellent communication and negotiation skills.
- Detail-oriented with strong organizational and problem-solving abilities.
- Solid understanding of Accounting principles
Preferred Qualifications
- ITIL or SAM certification.
- Familiarity with enterprise software vendors (e.g. Microsoft Adobe Oracle Autodesk).
- Experience with compliance frameworks and audit processes.
Experience & Skills
- Required Experience: Minimum 3 years in IT asset or license management.
Must-Have Skills:
- Strong organizational skills for maintaining documentation.
- Solid understanding of accounting principles.
- Deep knowledge of software licensing models (subscription perpetual concurrent).
- Proficiency in Excel and data analysis for tracking/reporting.
Nice-to-Have Skills:
- ITIL or SAM certification.
- Familiarity with enterprise software vendors (Microsoft Adobe Oracle Autodesk).
- Experience with compliance frameworks and audit processes.
Performance Measurement
- Initial success metrics will be project-based.
- Milestones within each project will serve as checkpoints.
- Completion of projects and milestones will be the primary indicators of success.
- Collaboration with both individual contributors and cross-functional teams will be part of achieving these goals.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full-time
Key Skills
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