Business Operations Administrator

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide The below client is with one of our client which is a leading global medical technology company. It offers a wide range of diagnostic imaging and laboratory diagnostics as well as advanced therapies and digital health services. Its solutions span from prevention and early detection to diagnosis treatment and follow-up care empowering healthcare providers worldwide.

Job Title: Business Operations Administrator

Location: Atlanta GA 30327

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Remote-EST

Shift: 8.00AM-5.00PM

Job Description:

Summary

The Business Operations Administrator is responsible for reviewing contracts process management improvements reporting regional support and managing and optimizing the organization s software licensing portfolio.
This role ensures compliance with vendor agreements minimizes licensing costs and supports internal teams with license provisioning and tracking.
The ideal candidate will have strong analytical skills attention to detail and a deep understanding of operational processes software licensing models and asset management practices.

Key Responsibilities

License Management & Compliance

Maintain an accurate inventory of software licenses across the organization.
Monitor usage to ensure compliance with licensing agreements and avoid overuse or underutilization.
Conduct regular audits and prepare reports for internal stakeholders and external vendors.

Procurement & Renewals

Coordinate with procurement and vendors to acquire new licenses and renew existing ones.
Track expiration dates and initiate timely renewals to prevent service disruptions.
Evaluate cost-effective (supplier) licensing options and recommend changes when appropriate.

Support & Provisioning

Assist IT support teams in provisioning software licenses to end users.
Respond to license-related inquiries and troubleshoot access or activation issues.
Maintain documentation for license allocation and user entitlements.

Vendor & Stakeholder Collaboration

Liaise with software vendors to understand licensing terms and negotiate contracts.
Collaborate with finance and legal teams to ensure alignment with budget and compliance policies.
Provide training and guidance to internal teams on software usage policies

Regional Support

Support GEOs in contract entry to ensure proper revenue and cost allocation.
Responds to escalated order processing issues which require collaboration across multiple teams and GEO s.
Ensures timely development of accurate reports and analysis to support corporate goals and strategies.

Required Skills & Qualifications

Bachelor s degree in Information Technology Business Administration or related field.
3 years of experience in IT asset or license management.
Strong understanding of software licensing models (e.g. subscription perpetual concurrent).
Experience with SaaS requirements
Proficiency in Excel and data analysis for tracking and reporting.
Excellent communication and negotiation skills.
Detail-oriented with strong organizational and problem-solving abilities.
Solid understanding of Accounting principles

Preferred Qualifications

ITIL or SAM certification.
Familiarity with enterprise software vendors (e.g. Microsoft Adobe Oracle Autodesk).
Experience with compliance frameworks and audit processes.

Experience & Skills

Required Experience: Minimum 3 years in IT asset or license management.

Must-Have Skills:

Strong organizational skills for maintaining documentation.
Solid understanding of accounting principles.
Deep knowledge of software licensing models (subscription perpetual concurrent).
Proficiency in Excel and data analysis for tracking/reporting.

Nice-to-Have Skills:

ITIL or SAM certification.
Familiarity with enterprise software vendors (Microsoft Adobe Oracle Autodesk).
Experience with compliance frameworks and audit processes.

Performance Measurement

Initial success metrics will be project-based.
Milestones within each project will serve as checkpoints.
Completion of projects and milestones will be the primary indicators of success.
Collaboration with both individual contributors and cross-functional teams will be part of achieving these goals.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide The below client is with one of our client which is a leading global medical technology company. It offers a wide range of diagnosti...