The Retail Business Development Manager will be an integral member of the direct retail team serving as 360 strategy lead and performance driver in the development of a nascent but growing distribution channel with responsibilities including but not limited to managing new openings across cross-functional teams monitoring performance identifying opportunities and making recommendations to further drive sales and elevation of the client experience all with P&L management in mind. This role will require data driven decision making seamless advanced planning agility and problem solving to address opportunities that emerge during all stages of planning and execution.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Strategy & Business Development:Develop and implement comprehensive business models executive briefs and proposals for existing network and new retail opportunities. Provide strategic input and execute activities that align with company-wide priorities.
- Budgeting & Forecasting:Build budgets and forecasts both top and bottom line. Manage project budgets regularly track spend and sales vs. budget and ensure financial objectives are prioritized and met. Reconcile forecasts on a monthly basis considering seasonality commercial plans.
- Retail Performance & KPI Management:Define track and report on key retail performance indicators (e.g. conversion rate average transaction value units per transaction sales per square foot client retention mystery shopping scores). Prepare & communicate on targets for store teams for sales planning bonus targets retail incentives & events. Analyze store performance daily and weekly and communicate to retail and corporate leadership. Calculate store team bonus & commissions.
- 360 Planning & Business Driving: Leverage data & qualitative feedback to build tailored 360 strategies to deliver financial objectives. Identify underperforming KPIs and develop action plans to improve them. Clearly communicate and partner on channel strategies with corporate partners: Marketing CRM Visual Merchandising Retail Development Finance Marketing and more.
- Communication & Collaboration: Partner closely with retail leadership and raise feedback to cross-functional teams recommending and collaborating on opportunities to drive sales and enhance client experience. Prepare agenda and coordinate content weekly Retail Community Call with boutique managers to share best practices address challenges & discuss 360 strategies built to support stores. Play a critical role in updating and improving Retail homepage and all retail related tools.
- Project Ownership:Lead the planning and execution of retail expansion channels and business driving activities ensuring seamless coordination across all stages of development. Manage the pipeline of future openings prepare for and lead 360 project calls with senior cross-functional partners maintain an updated calendar to ensure all stakeholders are informed of key dates and changes and own all follow up.
- Innovation & Continuous Improvement:Stay abreast of the retail landscape identifying new opportunities in Direct Wholesale and Digital channels. Conduct post-launch reviews to define best practices and drive continuous improvement. Develop new tools and processes with a continued eye on efficiency.
- Promote a positive united work environment within the team and across departments while challenging status quo.
RETAIL INNOVATION TEAM MISSION
The Retail Innovation team at Parfums Christian Dior is leading the evolution of luxury fashion beauty and fragrance through the exploration testing implementation and management of new and distinctive retail experiences and models to further enrich client relationships with the Maison.
Qualifications :
- 5-7 years of experience with a background in retail strategy financial analysis budgeting and 360 project management. Ideally with experience in beauty and fragrances vertical retail D2C and / or luxury fashion environment.
- Excellent interpersonal and communication skills with the ability to influence stakeholders across management levels. Always maintains an internal client service mindset.
- Maintains composure and remains solutions-oriented even in high pressure ambiguous situations.
- Strong time management and prioritization skills. Sense of urgency. Thrives in dynamic fast-paced environments.
- Entrepreneurial mindset ability to wear multiple hats being hands-on and in the details while also being able to zoom out through high level strategy.
- Ability to understand and leverage financial reports to drive business.
- Client experience focused with an eye for details.
- Self-starter ability to take initiative ownership and accountability for their work with high standards for excellence.
- Proven leadership skills with the ability to inspire develop and drive accountability with colleagues and/or direct reports. Experience with people management a plus.
- Passion for the beauty and fragrances industry competitive landscape & trends.
- Exceptional computer skills required including advanced Excel and PowerPoint.
- Experience working with a foreign parent company a plus.
JOB REQUIREMENTS
- Ability to travel within market.
- Ability to flex schedule to include weekend and evening work as needed.
Additional Information :
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise performance and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position LVMH Inc. reserves the right to pay outside of the published range of $115000-$125000.
Remote Work :
No
Employment Type :
Full-time