NURSE EDUCATION MANAGER NICU Mount Sinai Hospital

The Nurse Education Manager is an advanced role involving the management assessment planning coordination implementation and evaluation of clinical and educational activities including orientation staff development and competency assessments.

PATIENT EXPERIENCE

nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience
proficiency in all aspects of Hourly Care Checks and role models expected behaviors.
the integration of Care Checks into clinical activities to enhance Relationship Centered Care.
staff competency in Care Checks and provides consistent meaningful feedback with more focused feedback as needed.
quantitative and qualitative information regarding the patient experience to the staff and the Interdisciplinary Patient Care Team.
with the Nurse Manager/Assistant Nurse Manager/physician dyad and escalates concerns as appropriate.
up on all patient concerns in a timely manner and provides service recovery as needed.
caring respect compassion empathy and active listening through dialogue body language and actions.

CLINICAL/TECHNICAL SERVICE

the development and implementation of the nursing education budget including capital equipment allocation and makes recommendations according to MSHS financial goals.
reviews and evaluates educational record keeping and reporting systems and modifies as necessary.
and participates in meetings related to area of assignment.
and participates in research activities including pilot studies/initiatives related to education healthcare management clinical practice and other associated areas.
the knowledge skills and communication techniques necessary to provide care based on physical psychosocial educational safety and related criteria appropriate to the age of the patients served in assigned area.

Age Specific Competencies (Neonate/Infant Pediatric Adolescent Adult Geriatric)
1. Identifies physical behavioral and emotional characteristics typical for the age group.
2. Modifies approaches based on patient age-specific needs and responses to treatment.

ADMINISTRATION/OPERATIONS

Relationship Centered Care as the Professional Practice Model and Modified Primary Nursing as the Care Delivery Model with support of Hourly Care Checks.
patient/employee confidentiality in the management of information.
established MSHS mandatory educational requirements.
and formulates departmental and program objectives in accordance with corporate policies strategies and goals.
in the management of external consulting services i.e. schools of nursing consultations with professional experts.
as a management representative for the MSHS or department on committees as designated.
in the formulation of departmental policies and procedures based on evidence best practices and expert opinion.
as resource person for staff as regards Department of Nursing policies and procedures.
in the recruitment and retention of hospital staff.
staff competencies and compliance with patient care and unit documentation requirements.
in the ongoing and annual evaluation and performance improvement plans of employees and shares feedback with the Clinical Nurse Managers/Associate Directors/Directors and Senior Directors accordingly.
all newly hired/transferred staff and participates in the decision to pass the probationary period.
as a management witness in disciplinary activities.
implementation of the mission vision goals and objectives of the department throughout the clinical service and individual patient care units.
nursing staff performance and mentors coaches counsels and disciplines staff as needed.
recognizes and rewards staff participation in quality and safety initiatives compliance and successes.
organizational change initiatives by using effective strategies.
patient care decisions facilitating patient throughput and acting as a resource person for the unit/clinical service area.
a shared decision-making model by establishing a structure of shared governance just culture and staff engagement in practice councils departmental meetings and initiatives.
and implements collective bargaining agreements affecting staff.

EDUCATION

in the development of other staff members and shares behaviors in both in a written and verbal format to nursing leadership.
regulatory licensure and annual health assessment requirements
learning strengths and needs of designated staff.
learning resources.
and designs programs that facilitate organizational development.
the effectiveness of educational activities at the level of the learner the department and the institution.
coordinates and implements activities to achieve educational objectives.
reviews and evaluates educational needs assessments.
appropriate instructional strategies for educational programs.
develops and organizes training manuals references web-based and multi-media instructional aids and other educational materials.
activities for maintaining educational materials.
as a trainer facilitator consultant and supervisor to orientees.
and coordinates the development and updating of orientation plans for assigned areas.
centralized and unit based orientation for all nursing hires/transfers and tracks completion according to site specific goals and metrics.
weekly evaluations are completed in a timely manner to provide nurse managers/directors with feedback about progress or lack thereof of the newly hired/transferred employee.
any outliers of time spent in unit orientation to relevant clinical nursing leadership including the CNO. Provides justification for any extension with deadlines and goal specifications supported by a Performance Improvement Plan.
orientation in-service competency and cardiac life support programs.
in the Nurse Residency Program with new graduates and and relevanct New Graduate Fellowship Program as applies to the assigned specialty practice.
new hires to the structure and process of the Daily Management Process.
the environment of care to support clinical colleagues patients and their families and members of the healthcare team.
ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team.
and disseminates knowledge and skills relative to the role patient population clinical specialty and global or local health community needs.
as a professional role model and preceptor for new leadership staff and students.
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QUALITY AND SAFETY

supports and leads a safe therapeutic and efficient patient-centered care environment for professional practice.
a fair and open culture that encourages error and near-miss occurrence reporting.
interdisciplinary quality improvement teams using the principles of high reliability.
with staff and leadership on compliance with quality and safety metrics.
in the Daily Management Board processes as it relates to new processes/practices and escalation of quality/safety concerns
staff participation in quality and safety initiatives and mandated compliance measures including regulatory survey preparedness and implementation of Safety Solutions/Corrective Action Plans (CAP).
in MSHS and departmental performance improvement activities.

PROFESSIONAL DEVELOPMENT

as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence.
and cultivates a professional image to colleagues and communicates caring respect compassion empathy and trust.
ethical principles into the decision making process for the patient and family in collaboration with the clinical nursing staff and the healthcare team.
a spirit of scholarship inquiry life-long learning and innovation for self and others.
knowledge and skills relative to the role patient population clinical specialty and global or local health community healthcare needs.
as a professional role model and preceptor for new staff and students.
and integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care.
to the profession of nursing through leadership and participation in professional organizations.

• Bachelors of Science degree in Nursing required
• Masters degree in Nursing/ related Healthcare field with experience in Nursing Education and/or Nursing Leadership. Masters in Nursing Education preferred.
• Candidates enrolled in a graduate program will be considered with close graduation dates committed.
• Professional Board certification in clinical specialty or staff development recommended.
• Three to five years NICU Nursing experience.
• Demonstrated competence and progressive experience in Education and Management/ Administration and clinical specialty assigned
• Licensed as a registered nurse with current registration in New York State

• ALL relevant American Heart Association Cardiac Life Support certifications required by assignment

Non-Bargaining Unit 757 - Klingenstein 3 NICU - MSH Mount Sinai Hospital