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We are seeking a detail-oriented and organized Content Operations Specialist to manage optimize and oversee the lifecycle of digital content across platforms. This role ensures that all contentwhether written visual or multimediais accurately produced efficiently published and aligned with brand and compliance standards. The successful candidate will serve as a critical link between content creators marketing product and technology teams to ensure smooth workflows and impactful digital experiences.
Key Responsibilities:
Content Management: Maintain and update digital content across multiple platforms including CMS systems websites and apps.
Operational Workflows: Develop monitor and refine content production workflows to maximize efficiency and reduce bottlenecks.
Quality Assurance: Review and proof content to ensure accuracy compliance and brand consistency before publication.
Collaboration: Work closely with writers designers marketers and developers to ensure timely delivery of content initiatives.
Content Optimization: Use analytics to assess performance and recommend improvements in engagement SEO and accessibility.
Governance & Standards: Enforce content governance guidelines and version control to maintain a structured and compliant content ecosystem.
Tool & System Management: Operate and optimize content management systems (CMS) and digital asset management (DAM) tools.
Troubleshooting: Identify and resolve content-related issues quickly to avoid disruptions.
Documentation: Maintain process documentation style guides and training materials for content operations.
Qualifications & Requirements:
Education: Bachelors degree in Communications Marketing Journalism Information Management or related field.
Experience: 2 years in content operations content management or digital publishing.
Technical Skills: Proficiency with CMS platforms (WordPress Drupal Adobe Experience Manager or similar) SEO principles and analytics tools (Google Analytics SEMrush).
Project Management: Strong organizational and project management skills with experience using tools like Asana Jira or Trello.
Attention to Detail: Excellent proofreading quality assurance and content validation abilities.
Collaboration: Strong interpersonal and communication skills to coordinate across multiple teams.
Adaptability: Ability to manage multiple priorities in a fast-paced evolving environment.
Compensation & Benefits:
Hourly Pay Rate / Salary: $28$45 per hour (equivalent to $60000$95000 annually depending on experience).
Benefits Package Includes:
Comprehensive medical dental and vision coverage.
401(k) retirement savings plan with employer contribution.
Paid vacation sick leave and company-observed holidays.
Professional development and training opportunities.
Flexible remote or hybrid work arrangements.
Employee wellness and support programs.
Full Time