We are seeking an experienced Performance Engineer with a proven ability to develop innovative tools and technologies for validating the performance and scalability of large-scale enterprise systems. As a key member of our Product Performance Engineering team you will lead benchmarking and testing efforts to ensure our products meet the evolving needs of our largest customers.
You will design and execute comprehensive performance testing strategies develop advanced mock testing frameworks to simulate real-world workloads and integrate AI-powered tools to enhance testing automation operational efficiency and decision-making. Your work will involve close collaboration with architecture development and DevOps teams to identify and resolve performance bottlenecks through root cause analysis and data-driven insights.
Passionate about automation you will build and apply frameworks that measure complex system behaviors under dynamic loads. Working in a fast-paced innovative environment you will drive continuous improvements in testing methodologies ensuring reliability scalability and quality of service for mission-critical applications.
Qualifications :
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Deep knowledge and hands-on experience with AI technologies including assessing the performance tuning and scaling of AI-driven products.
- 6 years of experience in performance engineering/testing of large-scale cloud-native applications running on container platforms across multiple production environments.
- Proven expertise in benchmarking system and database performance capacity sizing tuning and optimization.
- Strong hands-on experience designing and developing mock testing frameworks and automation tools.
- Experience integrating performance testing into CI/CD pipelines with DevOps practices.
- Proficient in advanced load testing tools such as JMeter BlazeMeter or equivalents with expertise in scripting and workload modeling.
- Skilled in database performance engineering (tuning query analysis scaling) Java/JVM performance tuning OS performance monitoring and system architecture.
- Experience with Big Data analytics network monitoring Splunk WebPageTest and other innovative tools; adept at leveraging AI advancements to streamline processes and enhance performance monitoring.
- Familiarity with AI/ML system performance testing with a focus on evaluating scalability responsiveness and efficiency of AI-enabled applications and machine learning models.
- Solid understanding of concurrency multithreading and distributed system architectures.
- Deep knowledge and expertise in architectural-level performance tuning and recommendations.
- Strong analytical and problem-solving skills with a passion for learning new technologies.
- Excellent communication collaboration time management and interpersonal skills.
- BS/MS degree in Computer Science or a related technical discipline.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
We are seeking an experienced Performance Engineer with a proven ability to develop innovative tools and technologies for validating the performance and scalability of large-scale enterprise systems. As a key member of our Product Performance Engineering team you will lead benchmarking and testing e...
We are seeking an experienced Performance Engineer with a proven ability to develop innovative tools and technologies for validating the performance and scalability of large-scale enterprise systems. As a key member of our Product Performance Engineering team you will lead benchmarking and testing efforts to ensure our products meet the evolving needs of our largest customers.
You will design and execute comprehensive performance testing strategies develop advanced mock testing frameworks to simulate real-world workloads and integrate AI-powered tools to enhance testing automation operational efficiency and decision-making. Your work will involve close collaboration with architecture development and DevOps teams to identify and resolve performance bottlenecks through root cause analysis and data-driven insights.
Passionate about automation you will build and apply frameworks that measure complex system behaviors under dynamic loads. Working in a fast-paced innovative environment you will drive continuous improvements in testing methodologies ensuring reliability scalability and quality of service for mission-critical applications.
Qualifications :
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Deep knowledge and hands-on experience with AI technologies including assessing the performance tuning and scaling of AI-driven products.
- 6 years of experience in performance engineering/testing of large-scale cloud-native applications running on container platforms across multiple production environments.
- Proven expertise in benchmarking system and database performance capacity sizing tuning and optimization.
- Strong hands-on experience designing and developing mock testing frameworks and automation tools.
- Experience integrating performance testing into CI/CD pipelines with DevOps practices.
- Proficient in advanced load testing tools such as JMeter BlazeMeter or equivalents with expertise in scripting and workload modeling.
- Skilled in database performance engineering (tuning query analysis scaling) Java/JVM performance tuning OS performance monitoring and system architecture.
- Experience with Big Data analytics network monitoring Splunk WebPageTest and other innovative tools; adept at leveraging AI advancements to streamline processes and enhance performance monitoring.
- Familiarity with AI/ML system performance testing with a focus on evaluating scalability responsiveness and efficiency of AI-enabled applications and machine learning models.
- Solid understanding of concurrency multithreading and distributed system architectures.
- Deep knowledge and expertise in architectural-level performance tuning and recommendations.
- Strong analytical and problem-solving skills with a passion for learning new technologies.
- Excellent communication collaboration time management and interpersonal skills.
- BS/MS degree in Computer Science or a related technical discipline.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
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