Systems Administrator
Systems Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Cost Center
921 Information SystemsScheduled Weekly Hours
40Work Shift
First Shift (United States of America)Shift & Status
The Systems Administrator role is to install and maintain stable operation of the Information Technology infrastructure. Working in a technically progressive and team-oriented environment the Systems Administrator must demonstrate excellent customer service and have enthusiasm about the program and the Pine Rest organization.Who Are We
We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country our 220-acre main campus and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.
Each day we are closing the gaps in access to care. We are innovating through leading-edge research testing programs and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center outpatient inpatient partial hospitalization (day programs) assessment and testing residential addiction treatment and specialty services such as crisis response employee assistance programs forensic psychiatry and psychology and neuromodulation. On-the-job educational programs for nurses psychologists advanced practice providers psychiatrists and chaplains are equipping the next generation of care providers.
We are passionate about serving and are honored to be a part of this incredible work.
Job Title: Systems Administrator Pay Grade:
Department: Information Systems FLSA Status:
Reports to: Security and Infrastructure Manager Revised Date: 9/17/25
Position Summary:
The Systems Administrator role is to install and maintain stable operation of the Information Technology technically progressive and team-oriented environment the Systems Administrator must demonstrate excellent customer service and have enthusiasm about the program and the Pine Rest organization.
Principal Duties and Responsibilities:
- Install configure maintain upgrade and troubleshoot Information Technology (I.T.) infrastructure hardware and software. Including but not limited to servers storage switches endpoint protection routers circuits cloud infrastructure virtual applications virtual desktops firewalls business continuity and disaster recovery.
- Interact with vendors outsourcers and contractors to secure I.T. infrastructure products and services.
- Conduct research on I.T. infrastructure products services protocols and standards in support of procurement and development efforts.
- Manage I.T. infrastructure asset management inventory documentation and technical specifications.
- Provide support to senior team members with infrastructure projects.
- Responsible to uphold the healing ministry of Christ through relationships that honor integrity stewardship empowerment professional excellence and the promotion of diversity equity and inclusion.
- Must maintain annual training and demonstrate competency in the required programmatic training.
- Performs other duties or functions as assigned.
Supervisory Responsibilities:
- None
Required/Desired Qualifications:
Education Training and Experience:
- Associate degree in Information Systems Computer Science or related field preferred.
- Three plus (3) years of Help Desk and/or I.T. Systems Administrator experience preferred.
- Microsoft Cisco or CompTIA Certification(s) preferred.
Specific skills knowledge and abilities:
- Ability to provide care/service within the scope of: Holding a conviction to express Christs love and compassion to recipients of services coworkers and surrounding communities through integrity stewardship empowerment the promotion of diversity equity inclusion and professional excellence.
- Ability to provide culturally inclusive care with a wide range of individuals in a diverse community setting.
- The candidate may be required to have a valid Michigan drivers license and ability access to access Pine Rest Transportation Vehicles for the performance of job duties.
- Working technical knowledge of:
- Server Application and Desktop Virtualization
- Microsoft Windows Server
- System Database and Application Backup
- PowerShell
- Cloud infrastructure
- Office 365 Administration
- Video conferencing solutions
- Enterprise mobility management
- Cisco Networking Software (IOS NX-OS)
- Wireless Networking
- Hands-on hardware troubleshooting experience.
- Good understanding of the organizations goals and objectives.
- Knowledge of applicable data privacy and security practices and laws.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Ability to conduct research into issues and products as required.
- Ability to present ideas in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
- Experience working in a team-oriented collaborative environment.
Motor/Sensory/Physical Requirements
The following physical activity is required (percentage of time during a typical workday may vary).
Activity
Not Required
Less than 25%
25 to 49%
50 to 74%
75% or More
Bending at Waist
X
Stooping Kneeling Crouching Crawling
X
Climbing/Balancing
X
Lifting/Carrying Less than 10 lbs.
X
10-25 lbs.
X
25-50 lbs.
X
More than 50 lbs.
X
Pushing/Pulling
X
Twisting
X
Using Force
X
Sitting
X
Walking
X
Talking
X
Hearing
X
Seeing
X
Driving a vehicle/heavy equipment
X
Reaching
X
Handling
X
Repetitive Motion
X
Other Special Requirements:
- Ability to work off hours.
- On-call availability
- Dexterity of hands and fingers to operate a computer keyboard mouse and other computing equipment.
- Occasional inspection of cables in floors and ceilings.
- Lifting and transporting of moderately heavy objects such as computers and peripherals.
Disclaimer Statement
The above information has been designed to describe the general nature and level of work performed as noted. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Pine Rest Christian Mental Health Services is an equal opportunity employer. All qualified candidates will receive consideration without regard to race color religion sex or national origin.
I understand that I should consult my supervisor if I have any questions about my job responsibilities. I became a member of Pine Rest voluntarily. I understand and acknowledge that there is no specified length to my employment at Pine Rest and that my employment is at-will. I understand and acknowledge that at-will means that I may terminate my employment at any time with or without cause or advance notice. I understand that this job description is not a contract of employment.
Approved by:
Department Director Date
Human Resources Director Date
Employee Signature Date
Employee Printed Name Employee ID Number
Required Experience:
Unclear Seniority
Employment Type
Full-Time
