Modern Workplace and Asset Manager
Modern Workplace and Asset Manager
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Job Description
About Convatec
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit
The Modern Workplace and Asset Manager will lead the global delivery and continuous improvement of modern workplace technologies and asset management services. They will be accountable for defining and executing the modern workplace strategy enhancing user experience driving automation and improving security posture of end-user environments. This role will also ensure effective governance and lifecycle management of hardware and software assets including CMDB accuracy and license compliance. By aligning technology services with IT and business strategy this role plays a key part in advancing operational efficiency standardization and digital workplace maturity across the organization.
Key Responsibilities
Defines and delivers the Modern Workplace and ITAM roadmap ensuring execution service availability and continuous improvement with focus on cloud adoption automation and user experience.
Owns end-to-end lifecycle of technologies and services within scope including planning deployment operations continuous improvement and retirement
Ensures 24/7 operational continuity of end-user services aligned with SLAs
Define and implement digital workplace security posture and vulnerability management processes for all managed devices
Manages and operates all technology and services withing scope ensuring end-to-end lifecycle governance (from planning deployment optimization to retirement)
Implements manages and continuously improves ITIL assigned processes with a focus on IT Asset Management and related lifecycle management
Develops publishes and enhances KPIs and reporting to drive performance visibility and data-driven decision making
Manage inventory and license Governance
Manage contracts identifies and drives cost-saving initiatives across the asset lifecycle including software rationalization and hardware reuse
Collaborates with IT security to proactively manage vulnerabilities and improve the security posture of all managed devices and services.
Maintains service integrity across endpoint technologies and asset platforms ensuring systems scale with business demand.
Proactively works with stakeholders across all functions and business units to define the broader Infrastructure requirement.
Manages budget related to the area of responsibility both Opex and Capex ensuring correct forecast and target goals
Stay current on technology trends to support innovation and business transformation
Leads and develops a global team including setting goals training plans individual development plans and ensuring high-performance delivery.
Builds and maintains vendor relationships with focus on cost optimization and quality of delivered services.
Drives continuous improvements in Modern Workplace and ITAM services and technologies
Key Requirements
7 years of experience in IT infrastructure end-user IT services and IT Asset Management technologies and architecture.
3 years of experience in managing global teams.
Ability to engage motivate and inspire others to achieve a high-level result from a large and diverse group.
Analytical and strategic experience need to be able to use data to generate insights and reports that translate into strategic initiatives to improve processes.
Ability to balance strategic thinking with hands-on delivery when needed in a global fast-paced environment
Strong knowledge of hardware/software asset lifecycle processes and experience maintaining a CMDB with asset tracking tools
Knowledge of Licensing principles and optimization practices from major vendors (Microsoft Adobe etc)
Demonstrated ability to develop and enforce IT policies/standards solid understanding of IT compliance and security
Ability to hold vendors accountable for achieving desired business results.
Strong leadership communication and project management skills. The ability to communicate effectively with both technical and non-technical stakeholders is crucial.
Problem-solving abilities to see issues through to resolution.
Ability to take ownership present demonstrate document and provide thought leadership and stakeholder management to deliver new projects.
Great interpersonal skills and competencies are essential for success in the role.
Education/Qualifications
Bachelor degree in IT
Technical certifications in the areas of end-user technologies
Travel Requirements
Position will involve international travel once per year.
Languages
English
Additional languages welcomed
Working conditions
Hybrid working 1 day per week in our Lisbon office.
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Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media text message email or phone call about recruitment at Convatec do not disclose any personal information or pay any fees whatsoever. If youre unsure please contact us at .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee
If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!
Required Experience:
Manager
Employment Type
Full-Time
