At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

This position is located Onsite at our Duluth GA office at 3555 Koger Blvd Suite 200 Duluth GA 30096 .

Responsibilities may include the following and other duties may be assigned.

• Represents company to external and internal customers answers order pricing and shipment-related questions traces lost shipments interprets and clarifies customer orders for the shipping department processes Capital Equipment and other specialty orders by initiating order through SFDC and SAP.
• Works closely with sales team to ensure proper documents are submitted for capital equipment order processing.
• Processes credits and rebills for pricing and Payer errors as well as processing returns and other credits.
• Works with Sales Support Coordinator on allocation of stock to capital equipment orders.
• Expedites capital equipment orders as necessary working with the Distribution Center.
• Monitors Medtronic Connect and EDI orders for capital equipment. Contacts customer and/or sales representative to obtain correct paperwork prior to shipment of equipment.
• Available to facilitate requests from the sales team research issues and create custom quotations/contract in SFDC.
• Responsible for shipping and tracking of sales rep demo equipment to include an annual audit.
• Responsible for tracking and disposition of Medtronic assets assigned to customers and sales team.
• Monitors new account set-ups in SFDC and facilitates set-up of new accounts as necessary.
• Provides support for special requests and projects as needed.

OFFICE SUPPORT CAREER STREAM:Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities typically under supervision.

DIFFERENTIATING FACTORS

Autonomy:Seasoned individual contributor who provides assistance and training to lower level employees.
Performs a wide variety of non-routine clerical and administrative tasks and may support special projects or assignments.
Works under limited supervision.

Organizational Impact:Works to deliver day-to-day objectives with significant impact on achievement of results for the job area Work involves obtaining or providing information or data requiring some explanation or interpretation.
Work consists of tasks that are typically not routine.

Innovation and Complexity:Makes minor changes in systems and processes to solve problems or improve effectiveness of job area.
Expected to independently propose solutions to problems for manager review.

Communication and Influence:Communicates typically with internal and external contacts.
Obtains and provides information on matters of moderate importance to the job area.

Leadership and Talent Management:Responsible for providing guidance coaching and training to other employees within job area.

Required Knowledge and Experience:Requires broad practical knowledge of operational systems and practices typically gained through extensive experience and/or education.
Requires minimum of 2 years of relevant experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.