Sr. Business Analyst
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Job Location:
Medford, OR - USA
Yearly Salary:
$ 95000 - 115000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Senior Business Analyst
Position Type: Full-time salaried position eligible for performance bonus. This position will require working onsite in our Medford MA office at least twice per week. Hybrid flexibility can be offered.
Job Summary:
The Senior Business Analyst plays a critical role in aligning business operations with technology solutions. This position partners closely with stakeholders across departmentssuch as Sales Operations Marketing and Financeto understand challenges identify opportunities and drive improvements through systems and data. The Senior Business Analyst helps define requirements streamline workflows and ensure successful delivery of technology-enabled projects that improve efficiency scalability and customer experience.
Essential Functions:
The Essential Functions are representative but not all-inclusive of the knowledge skills and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
- Business Analysis & Requirements Gathering:
- Partner with department leaders and process owners to understand current pain points operational needs and business goals.
- Lead requirements gathering sessions conduct stakeholder interviews and analyze workflows to translate business needs into clear technical specifications.
- Prepare and maintain business requirements user stories and process flow diagrams.
- Cross-functional Collaboration & Solution Alignment:
- Collaborate with Salesforce Software and IT Operations teams to ensure solution design is feasible prioritized appropriately and aligned with business objectives.
- Support QA/UAT efforts and change management to ensure effective rollout and user adoption of tools and processes.
- Reporting KPIs & ROI Analysis:
- Perform data analysis and reporting.
- Analyze and track key performance indicators (KPIs) to measure project effectiveness.
- Support the evaluation and communication of ROI for technology initiatives.
- Perform additional tasks as required.
Education & Experience:
- Bachelors degree in Business Information Systems or a related field (Masters a plus).
- 5 years of business analysis experience preferably in a fast-paced operations-heavy environment.
- Previous experience working in the field service industry (construction a plus!)
- Strong understanding of business systems and workflows in areas like CRM (Salesforce) field operations scheduling and customer service.
- Hands-on experience with tools like Jira Confluence Lucidchart/Visio and Excel; familiarity with Agile and Waterfall methodologies.
- Ability to work independently and cross-functionally managing multiple priorities and stakeholders.
- Excellent written and verbal communication skills; able to present findings to both technical and non-technical audiences.
- Python is a plus
- Requires proficiency in reading writing and communicating in English
Supervisory Responsibilities:
- This is an individual contributor position with no supervisory responsibilities.
Work Environment:
- Hybrid position: This position is a flexible work model that combines remote and on-site work. When working remotely the employee is required to have a workspace free of distraction during work hours to perform job duties.
Physical Demands:
- Requires sitting at a desk for long periods of time performing tasks on a computer the ability to move within the office to attend meetings access equipment or interact with colleaguesEqual
Compensation: $95000 - $115000 annually
Equal Opportunity Employer:
At HomeWorks Energy we celebrate diversity inclusion and collaboration. As an Equal Opportunity Employer we do not discriminate against race color religion national origin sex age gender identity or expression sexual orientation physical or mental disability veteran status or any other applicable characteristics. All employment decisions are based on qualifications skills and experiences needed to successfully perform the job.
Required Experience:
Senior IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
We make it easy for homeowners to reduce their energy costs and carbon footprints. As a Mass Save® partner and the largest Home Performance Contractor in
