Operations Support Executive
Operations Support Executive
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Job Description
About Us:
Liberis is on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners.
Before all else Liberis is a technology company connecting finance with small businesses.
We use data to help partners understand their customers real time needs and tech to offer tailor-made funding and financial products. Empowering small businesses to grow and keep their independent spirit alive is central to our vision.
Up to now we have funded almost 40000 small businesses with over $1.5bn - but we believe there is much more to be done.
The Role:
As Operations Support Executive youll provide essential back-office support that keeps our customer-facing teams running smoothly. Youll own administrative and help us spot ways to simplify processes. Your work ensures our merchants enjoy a friction-free experience.
What youll be doing:
- Manage a variety of operational and administrative tasks to support the Customer Operations team.
- Run customer and business credit reports and review submitted documents to ensure they are complete and satisfactory before moving forward with submissions.
- Process payment adjustments and other changes with a high level of accuracy.
- Liaise with internal teams (Sales Treasury) to close gaps and keep workflows running smoothly.
- Spot opportunities to automate or streamline tasks and share ideas for operational improvements.
- Uphold Liberis values - open interested proactive and bright - in every interaction.
What we think youll need:
- Previous experience in an operations administrative or back-office role - ideally in financial services or fintech (though not essential).
- Excellent organisational skills with the ability to prioritise and handle multiple tasks in a fast-paced environment.
- Strong attention to detail and a proactive approach to problem-solving.
- Comfortable working with data and numerical information in Excel to support investigations and reporting.
- Skilled in using modern business tools (Salesforce or similar CRM/ops systems).
- Collaborative mindset and a genuine interest in helping colleagues succeed.
Employment Type
Full Time
