Principal Global Enablement Program Manager
Principal Global Enablement Program Manager
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Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Principal Global Enablement Program Manager
Location: Austin TX. Must be located in Austin and or willing to relocate.
We are seeking a GTM Enablement Operations Program Manager to optimize the operational engine of our global go-to-market enablement function. This is a critical role that drives the efficiency and effectiveness of our programs by ensuring smooth execution and providing data-driven insights to the enablement team and GTM leadership. The ideal candidate is a hands-on strategic thinker who can manage complex projects lead process improvements and serve as the operational backbone for our global enablement efforts.
Responsibilities
- Strategic Program Management: Lead the execution of key global enablement initiatives ensuring they are delivered on time within scope and aligned with key business objectives.
- Operational Excellence & Process Optimization: Design implement and continuously improve global enablement processes from program request intake to delivery and reporting to drive scalability and efficiency.
- Data & Analytics Leadership: Partner with GTM leadership to enhance enablement reporting and dashboards connect programs to performance metrics and make data-informed recommendations that measure program impact inform strategic decisions and track key performance indicators (KPIs) for quarterly business reviews.
- Technology & Systems Ownership: Serve as the operational owner and administrator lead for all enablement platforms (e.g. LMS CMS) directing day-to-day administration and ensuring the technology roadmap supports the long-term vision of the enablement team.
- Cross-Functional Collaboration: Act as the key liaison for enablement with cross-functional teams managing stakeholder relationships and program requests to ensure alignment on prioritization and resource allocation. Uses data and insights to inform prioritization conversations.
- Stakeholder Communication: Develop and maintain clear proactive communication channels with all enablement stakeholders including trainers speakers and senior leadership to ensure seamless program delivery.
- Global Team Support: Provide senior-level operational and logistical support for all global enablement classes and events including sales kickoffs and other major GTM events.
Skills & Experience
- Learning Agility: Be curious and quick to learn. We innovate and iterate quickly here. We dont expect you to know it all or have every skill but we do expect you to be willing to lean into the unknown test & learn and produce results.
- High-Impact Experience: 4-7 years of substantive experience in an operations or program management role within a fast-paced global high-tech environment.
- Strategic Acumen: Proven ability to translate high-level business goals into actionable operational plans and lead strategic initiatives from concept to completion.
- Analytical Prowess: Comfortable with data analysis and experience with business intelligence tools with a demonstrated ability to create actionable reports and dashboards for executive-level audiences.
- Project Management: Exceptional project management skills and experience managing multiple complex interdependent projects under tight deadlines.
- Technological Fluency: Deep expertise with sales tools learning management systems (LMS) content management systems (CMS) and CRM platforms (e.g. Salesforce).
- Communication & Influence: Excellent written and verbal communication skills with the ability to influence stakeholders at all levels of the organization.
- Business Acumen: Strong understanding of sales methodologies GTM motions and the sales lifecycle.
- Cultural Fit: A resourceful proactive and curious mindset with a roll up your sleeves attitude and the ability to thrive in a dynamic high-growth environment.
- Stakeholder & Vendor Management: Experienced in managing partnerships with SMEs vendors and cross-functional teams to deliver enablement programs at scale.
What Makes Cloudflare Special
Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
Manager
Employment Type
Full Time
