IT Support
IT Support
Posted on :
21-09-2025
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1 Vacancy
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Job Description
Location- GurgaonDuration- 6 monthsExperience- 2 4 yearsNature of the job- 5 days (mandatory) to be at the office/Shift-General of interview- 2 rounds (Virtual)Primary Skills: Technical Support- Citrix MS Outlook Zoom Intune SCCM Office 365 Internet Intranet (Minimum 2 years hands on).Key Responsibilities:Deliver effective solutions for hardware and application software issues managing escalations while ensuring compliance with Service Level Agreements and maintaining a strong commitment to customer service business awareness and a client-focused approach communicating effectively with excellent written and verbal skills with attention to flexibility in working hours during peak periods and efficiently re-prioritise and organise and Qualifications Required:Possess 2-3 years of IT experience with proven technical support skills demonstrating expertise in desktop environments and troubleshooting Windows 11 and macOS hands-on experience with infrastructure technologies such as Intune SCCM Citrix XenDesktop and Office 365 along with a solid understanding of Windows group in troubleshooting Internet Intranet VPN MS Outlook and other Office utilities supported by robust knowledge of TCP/IP WAN/LAN and voice/network with Polycom video conferencing devices and Zoom administration holding industry-recognised qualifications like MCP MCSE and CCNA as advantageous certification is desirable alongside a sound understanding of structured change management processes
Employment Type
Full-Time
Key Skills
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