Part-Time Student Service & Digital Resource Librarian

MAJOR RESPONSIBILITIES:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.

• Use established Library protocols to provide timely responses to Ask a Librarian email inquiries and assist with monitoring the departments shared email inbox.

• Facilitate one-on-one reference assistance virtually and in-person.

• Assist all students with technology needs including computer and internet literacy basics and troubleshooting questions related to students learning management system joining Zoom sessions using Microsoft or Google applications printing etc.

• Assist with processing ILL requests.

• Original catalog materials in all formats including AACRII RDA and MARC codes to maintain relevant standards within the ILS system. Collaborate with library team to identify and correct inconsistent catalog records.

• Coordinate maintenance of the librarys website including updates to LibGuides upcoming events and other content as needed.

• Collaborate with faculty and other library liaisons to develop maintain and weed print and digital collections that meet the curricular needs of students and faculty.

• Collaborate with faculty to develop a broad range of teaching and learning tools to meet curricular needs including but not limited to web-based tutorials instructional videos and subject-specific research guides using LibGuides.

• Assist team in facilitating library instruction and planning relevant programming within the Library as needed.

• Apply advanced problem-solving skills to prioritize exceptional customer service troubleshoot and resolve student questions and inquiries.

• Collaborate effectively with cross-functional teamsincluding facultyutilizing transparent and empathetic communication to help elevate departmental services and contribute to team initiatives.

• Assist departmental leadership with marketing and outreach including conducting class visits tabling events and leading relevant workshops for students.

• Maintain an understanding of library and pedagogical trends and apply relevant skills in support of student success.

EDUCATION & EXPERIENCE:

A MLS or MLIS degree is required. Additionally we need candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of providing strong customer service through reference and technology support as well as cataloging experience will be prioritized.

Required Skills & Competencies:

• Technical Skills: Proficiency in original and copy cataloging practices with experience creating/maintaining accurate bibliographic records. Proficiency in best practices for reference interviews demonstrated live one-on-one and through written email. Proficiency with computer and web applications on various devices including Windows PCs MacBooks and Google Chromebooks. Proficiency with Microsoft and Google Suites Zoom and email and chat applications.

• Analytical Skills: Ability to analyze data identify and prioritize patterns and provide data-driven solutions.

• Communication Skills: Strong verbal and written communication skills with the ability to articulate ideas clearly to diverse audiences provide non-judgmental feedback and build positive rapport with others.

• Problem-Solving: Ability to think critically make decisions independently and solve complex problems in a timely manner.

• Teamwork: Proven experience in collaborating effectively with diverse teams to achieve common goals.

• Project Management: Ability to manage multiple priorities meet deadlines and track progress in a fast-paced environment.

Preferred Additional Skills:

• Experience in a public-facing library role customer service or similar environments.

• Familiarity and/or experience with SirsiDynixs LMS WorkFlows and the Springshare LibApps suite.

• Familiarity and/or experience with using WorldCat to process ILL requests.

• Ability to demonstrate a positive attitude of approachability and adaptability.

*Submission of cover letter required.

Why Join Us

• Opportunity to work on innovative and impactful projects.

• Collaborate with a team of skilled professionals.

• Competitive compensation and benefits package.

• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.