Senior Engineering Program Manager, Customer Engagement Apple Service
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Drive and ship large cross-functional customer engagement focused projects and features. Lead all aspects across multiple concurrent projects including scope risk timelines and resource allocation. Take a role in improving how features are built and executed in the Apple Services organization. Own overall cross-functional schedules including Apple Services Product development other Apple groups (client teams device teams other business teams) and backend reporting systems. Collaborate with Product Design Engineering QA Legal Finance Privacy Anti-Fraud Business Operations and other organizations both inside and outside of Apple to develop and improve Apple Services suite of features.
- Experience in leading software development projects with a proven track record in the successful delivery of customer engagement focused initiatives
- Naturally accountable and responsible with a clear track record of making a difference in the projects you drive
- Self-starting self-motivated focused and self-sufficient
- Extraordinary communication and presentation skills (written and verbal) to all levels of an organization
- Strong facilitation skills (requirements sessions design meetings progress and status meetings)
- Experience working within a globally distributed team
- Strong technical proficiency
- BS/BA Degree and/or MBA preferred
Required Experience:
Manager
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
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