Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.
We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior Business Development Representative Kuala Lumpur (Hybrid)
Were looking for a driven outbound sales professional to help expand our market presence across Singapore and Malaysia. If youre passionate about sales development building strong relationships and driving revenue growth this is your chance to make an impact at a global leader in customer engagement solutions.
What Youll Do
Identify qualify and nurture leads through outbound prospecting and engagement.
Transform marketing leads into sales opportunities by educating and guiding prospects.
Build relationships and schedule meetings/demos between Account Executives and potential clients.
Position Genesys as a trusted global provider of communication collaboration and customer engagement software.
Manage pipelines update CRM (Salesforce) and hit ambitious quarterly targets.
Collaborate closely with sales teams to ensure smooth lead handoff and follow-up.
What Were Looking For
5 years of BDR experience with 3 years specifically in outbound sales for IT or cloud solutions.
Proven success in the Singapore and Malaysia markets.
Strong communication relationship-building and time-management skills.
Experience with Salesforce (or other CRM tools).
Tech-savvy adaptable and resourceful with a genuine interest in technology.
Why Join Us
At Genesys youll be at the forefront of connecting people and businesses through cutting-edge customer experience solutions. Youll get to work with a dynamic team grow your career in a high-impact role and contribute directly to our growth journey.
Please note: Genesys will not accept resumes from agencies for this role.
To be eligible to apply for this role you must have work rights in Malaysia.
If a Genesys employee referred you please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Required Experience:
Senior IC
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving emp ... View more