Engineering Manager, Forward Deployed Engineering EMEA

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

The Opportunity

Join our DevOps for Content revolution as we partner with global brands and agencies to transform their end-to-end creative workflows from ideation to activation to deliver AI-powered content services with speed scale and governance. We are developing new applications and platforms to unlock the GenAI-powered Content Supply Chain.

As a manager of Forward Deployed AI Engineers youll build and inspire a high-velocity team of AI native engineers to deliver enterprise-grade generative AI customer solutions that drive measurable creative and marketing business impact.

You will report into the Global Director of Forward Deployed Engineering with a dotted line to the regional manager of International Consulting.

Youll play a critical role in developing repeatable and scalable methods for rapid prototyping and implementation removing barriers to success and resolving customer challenges quickly.

This role requires strong leadership and collaboration skills an understanding of GenAI solutions and customer-centricity to drive rapid adoption and value realization for our most strategic customers. Youll serve as the ultimate Product and Engineering advocate feeding back customer-proven use cases and solutions. If youre energized by scaling teams innovating rapidly and translating AI research into real-world value this is your stage!

What Youll Do

• Lead & Sponsor: Recruit develop and empower a high-performing forward deployed engineering team; act as executive sponsor on strategic accounts to ensure flawless delivery customer enablement and deliver clear business value.
• Set Technical Vision & Standards: Define modular patterns reusable frameworks and architecture playbooks that drive consistency scalability and speed across all engagements.
• Enable Rapid Innovation: Define and refine scalable prototyping methods and CI/CD patterns that accelerate time-to-value for GenAI content supply chain and creative automation use cases.
• Champion the Voice of the Customer: Streamline feedback intaketurning frontline customer insights into actionable product marketing and research priorities.
• Stay ahead of AI Trends: Stay current on advancements in generative AI creative tooling and performance marketing to continuously evolve team capabilities and offerings.
• Oversee Solution Delivery: Guide forward deployed engineers in designing prototyping and deploying enterprisegrade GenAI applicationsbalancing innovation with reusable assets and scalable patterns.
• Align with Core Teams: Partner with Adobe Product Engineering and Research to influence roadmaps codevelop integrations productize high-value customer solutions and deploy new features.
• Cultivate Culture: Foster a high-performance customer obsessed culturementoring your team with positivity accountability and growth paths.
• Evangelize & Scale: Share standard methodologies lead internal workshops and catalyze generative AI adoption across Adobes presales post sales and customer success teams.

What You Bring

• Seasoned Leader: 10 years in professional services or consulting with 5 years in team leadership roles. Experience with martech and AI software vendors is strongly preferred.
• GenAI & Platform Expertise: Understanding and experience with Adobe Firefly Adobe Experience Cloud Adobe Creative Cloud GenStudio for Performance Marketing Custom Models third-party AI models and Cloud platform technologies.
• Practitioner Experience: Adept at translating customers business and technical requirements into solutions and effectively positioning solution value. Proven ability to understand customer goals and align them with high-impact features and capabilities of Adobe solutions.
• Customer-Centricity: Always prioritizing the customer and their needs and expectations first in everything you do. You are outstanding at crafting and encouraging a culture of customer-centricity among your team and your extended ecosystem.
• Executive Presence: Exceptional communicator who simplifies complex AI concepts for C-suite customers and influences strategic decisions.
• Talent Builder: Skilled in recruiting diverse AI native architects; passionate about mentorship career growth and fostering cross team collaboration.
• Owning the Outcome: Ability to assess solution performance and continuously improve impact. Constantly seeking better faster and more innovative ways to solve problems using GenAI technology. Proven track record of breaking down organizational silos to ensure the best customer outcome is a must.
• Product Partnership: Experience driving feedback loops shaping product strategy and translating customer insights into roadmap enhancements.

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