Technical Lead Engineer, AI

Who We Are

BigTime is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Weve proudly been featured on Inc.s 500 Fastest Growing Companies in America four years in a row and named one of Crains Best Places to Work three years running.

Our flagship SaaS platform powers 2700 consulting firms worldwide tracking over $4B in billable time each year. Were on a mission to become the leading AI-driven platform guiding professional services organizations to excel in delivery resource and financial management.

Now were searching for aTechnical Lead Engineer (Architect) AIto help us design and lead the next wave of agentic intelligent systems.

The Opportunity

As aTechnical Lead Engineer (Architect) AI youll set the architectural direction for BigTimes AI-driven platform. Your mission: leverage LLMs Retrieval-Augmented Generation (RAG) and multi-agent systems toautomate workflows deliver insights and reshape how professional services firms operate.

Youll design systems where agents orchestratereal-world business intelligence workflows blendingDatabricks Lakehouse LLM-powered reasoning and visualization tools like Metabasemaking decision-making smarter faster and more autonomous.

This role isnt just about adopting AIits aboutleading a transformation guiding teams to harness bleeding-edge technologies in ways that provide measurable secure and scalable business value.

What Youll Do

• Design integrations with Databricks Lakehouse for scalable data storage retrieval and reasoning pipelines.
• Enable agentic visualization workflows that turn raw data into actionable insights in tools like Metabase.
• Define the technical roadmap for AI-driven automation collaborating with engineering product and data science teams.
• Ensure security governance and auditability in agentic workflowsembedding trust and explainability by design.
• Mentor engineers and influence cross-functional teams raising the technical bar and spreading best practices in AI/ML architecture.
• Continuously evaluate emerging technologies (MCP A2A ACP tool orchestration frameworks) and bring the best into production.

Who You Are

• 10 years of software engineering experience with at least 3 years in architectural/technical leadership roles.
• Proven expertise in building AI-driven systems using LLMs RAG pipelines vector search and multi-agent frameworks.
• Strong background in data engineering and cloud-native architectures (Databricks AWS Azure or GCP).
• Hands-on experience with visualization & BI tools (e.g. Metabase Looker Tableau) and connecting them into agentic workflows.
• Solid grounding in distributed systems design observability and performance optimization.
• Ability to influence strategy while still being hands-on when needed.
• Exceptional communication skills with the ability to make complex architectures clear and compelling to both technical and business audiences.

Why BigTime

We know top-tier engineers have choices. Heres why BigTime is the right move:

• Impact at scale: Your architecture decisions will directly influence how thousands of consulting firms run their businesses.
• Bleeding-edge tech in production: Youll get to implement the latest in agentic AI RAG Databricks and visualizationnot just prototype them.
• A seat at the table: This is an architect-level role with influence across the company not just a feature team.
• High-growth stability: Were in hypergrowth mode with PE backing and a proven product-market fit.
• Culture that values builders: We celebrate curiosity autonomy and technical excellencenot just process.

What We Offer

• Competitive salary bonus
• Company-paid 100% benefits: medical dental vision disability life insurance
• 401(k) with generous match
• Paid Parental Leave access to the Parently platform
• Hybrid work schedule: 23 days in-office per week
• Generous PTO paid company holidays
• Fresh fruit snacks cold brew sparkling water (Chicago/Phoenix offices)
• Cutting-edge tools & technology provided
• Opportunity to define the next era of AI for professional services

We offer a competitive total compensation package for this role with an expected compensation range of $140000 - $180000 annually. Final compensation is tailored to each individual and reflects a mix of experience performance and addition to a competitive base this role is eligible for our annual bonus plan and includes a robust benefits packagebecause we believe great people deserve to be rewarded for great work.

Applicants must be authorized to work in theU.S. BigTime Software Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or any other characteristic protected by law.

Your Right to Work - In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.