Client Relations Support
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Job Location:
Centennial, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
20-09-2025
Vacancies:
1 Vacancy
Job Summary
Overview
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization we are committed to finding new ways to improve the health of our patients and the health of the communities we serve. Rooted in humankindness our ministry is at the heart of everything we do and can be seen in every patient we touch.
Responsibilities
At CommonSpirit Health at Home we strive to embody our mission of delivering hope and healing to those we serve. As a Client Registration Coordinator youll ensure the entry of referrals and payor verification is completed and assists other team members to facilitate the insurance process. Other responsibilities include:
- Acts as initial service ambassador to referral sources physicians patients caregivers and other external customers providing the highest quality service.
- Responsible for the initial entry verification and maintenance of information regarding new patients in all applicable software programs.
- Processes private insurance verifications verifies eligibility of Medicare Medicaid and third party payers and any other duties as directed.
- Responsible for the complete accurate and timely registration of patients to home care and/or hospice including but not limited to demographic information payor information service needs.
- Works with location and Corporate employees to ensure all initial patient information is correct for clinical services and monthly billing.
- Answers via telephone and e-mail insurance questions for home health staff.
- Assists coordinators and other staff by responding timely to requests for information.
- Communicates effectively and courteously with referral sources patients their family members and staff.
- Interacts with all management staff in a professional effective manner to facilitate problem resolution.
- Consults with management on areas of concern or outside of authority level.
- Maintains confidentiality of information of the department.
- All other duties as assigned.
Your benefits include:
- Generous annual bonus structure based on company performance
- Excellent Vacation Plan
- Paid Holidays and Personal Days
- Medical Dental and Vision Plans
- Tuition Reimbursement
- Fidelity 401(K) Plan
Qualifications
- Candidates must reside in one of the approved remote worker states: AR AZ CO FL GA IA IL IN KY MI NC ND NE NJ OH SC TN TX UT WI.
- High School Diploma or Equivalent.
- Associates degree or equivalent or any equivalent combination of education and experience preferred.
- Minimum of Two Years Customer Service Experience and One year of relevant experience in a professional setting preferably in reimbursement insurance verification required.
- Must have strong insurance payor verification skills
At CommonSpirit Health at Home we are proud to be an Equal Opportunity Employer promoting diversity equity and inclusion in every aspect of our organization. We value the unique contributions of all individuals including minorities protected veterans and individuals with disabilities.
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Dignity Health provides compassionate, high-quality, affordable health care services throughout Arizona, California and Nevada. Schedule an appointment today!
