- Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests etc.)
- Scheduling & confirming pick ups
- Follow up on interline requested pick ups
- Co-ordinating with other departments/terminals to ensure customers requirements are being met
- Assisting sales
- This is a remote position reporting to the Head Office in Gore Bay
- This is a Tuesday - Saturday Shift from 8:30 AM to 5:00 PM
Qualifications :
Must be bilingual (Able to speak and write fluently in both English and French)
Professional writing & phone skills
Ability to problem solve
Ability to work as a team & individually
Excellent communication
Reliable
This is a remote position: Candidates can work from home. All training and equipment will be provided however candidates must provide their own internet.
Additional Information :
As a member of the Customer Service Team you are also eligible for the following benefits:
Remote Work :
Yes
Employment Type :
Full-time
Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests etc.)Scheduling & confirming pick upsFollow up on interline requested pick upsCo-ordinating with other departments/terminals to ensure customers requirements are being metAssisting salesThis is a remote ...
- Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests etc.)
- Scheduling & confirming pick ups
- Follow up on interline requested pick ups
- Co-ordinating with other departments/terminals to ensure customers requirements are being met
- Assisting sales
- This is a remote position reporting to the Head Office in Gore Bay
- This is a Tuesday - Saturday Shift from 8:30 AM to 5:00 PM
Qualifications :
Must be bilingual (Able to speak and write fluently in both English and French)
Professional writing & phone skills
Ability to problem solve
Ability to work as a team & individually
Excellent communication
Reliable
This is a remote position: Candidates can work from home. All training and equipment will be provided however candidates must provide their own internet.
Additional Information :
As a member of the Customer Service Team you are also eligible for the following benefits:
Remote Work :
Yes
Employment Type :
Full-time
View more
View less