DescriptionMaintain a strong and consistent control environment across Wholesale Lending Services (WLS) and execute Compliance & Operational Risk Evaluation (CORE) requirements.
Join our team as a Control Manager Senior Associate and help ensure a sustainable and disciplined end-to-end control environment for Wholesale Lending Services.
As a Control Manager Senior Associate within the Commercial & Investment Bank you will be responsible for the end-to-end execution of CORE requirements and support all control-related efforts for WLS Operations and Client & Deal Support. You will partner with stakeholders to identify and remediate control gaps manage operational risk events and ensure timely issue escalation and remediation.
Job Responsibilities:
- Evaluate and perform end-to-end analysis of the business operational risk and control environment to identify significant gaps and weaknesses.
- Determine root causes of control issues and develop timely sustainable solutions.
- Ensure controls are properly designed operating effectively and essential to a proactive risk and control culture.
- Perform ongoing analysis of program-related data (e.g. KRI/KPI) and develop ad-hoc reports to support business strategies.
- Assist with development of CORE documentation through process walkthroughs and deep dives with business units.
- Partner with stakeholders to support control breaks resolutions and operational risk events.
- Engage with legal compliance risk audit and technology control partners to manage regulatory and reputational risk.
- Support top-down risk analysis real-time control issue detection escalation and remediation.
- Implement sound change management protocols and evaluation strategies.
- Synthesize large amounts of data to formulate appropriate conclusions and recommendations.
- Add unique aspects to this job here (e.g. specialized technology business knowledge governance travel requirements and regional responsibilities).
Required Qualifications Capabilities and Skills:
- Bachelors degree or equivalent experience required.
- 5 years of experience in financial services industry with background in controls audit quality assurance operational risk management or compliance; or equivalent subject matter expertise in a relevant business-related function/operation.
- Proficient in Microsoft Office Suite (Word Excel PowerPoint Visio); data analytics experience using Excel Access.
- Strong business knowledge and understanding of regulations.
- Excellent written and verbal communication skills with the ability to influence business leaders.
- Strong interpersonal collaboration and relationship-building skills.
- Ability to work autonomously manage competing priorities and adapt to shifting priorities in a fast-paced environment.
- Moderate level of independent decision-making using sound judgment.
- Solid critical thinking attention to detail and analytical skills.
- Experience in writing action plans procedures and implementing change management.
Preferred Qualifications Capabilities and Skills:
- Experience with data analytics tools and techniques.
- Experience in specialized technology business knowledge or regional responsibilities relevant to the role.
Required Experience:
Manager