Wholesale Booking Agents
Wholesale Booking Agents
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are seeking a detail-oriented and motivated Booking Agent to manage and process bookings across multiple channels including wholesale partners groups travel agents OTAs and internal platforms. This role requires strong problem-solving skills the ability to work efficiently under pressure and a commitment to delivering the highest level of service.
Responsibilities
- Booking reservations though various channels
- Extranets
- Email / Requests
- Wholesale Contracts
- Travel Agents
- Online Bookings
- Online Travel Agencies
- Internal Website
- Familiarity and efficiency with computer systems knowledge of seasonal rates and awareness of black-out dates
- Confirming/Canceling reservations
- Problem resolution Ability to solve problems without hesitation
- Communicate Allotment Rates Availability Updates
- Update all Channels of Reservations through each website
- Process all charges based on payment terms
- Communicate credit card transactions
- Confirmation information
- Analyze and Report accounting Issues
Qualifications :
Education
- High school diploma or general education degree (GED); or one to three months of related experience and/or training; or equivalent combination of education and experience.
Language Skills
- Ability to read and comprehend simple instructions short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers clients and co-workers
- Bilingual (English/Spanish) a plus
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
