Dutch Speaking Customer Experts for an Electronics Leader Remote in Athens

Dila Recruitment

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profile Job Location:

Athens - Greece

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Position: Customer Expert

Work model: Remote in Athens

Location: Athens

Employment type: Full-time

Your responsibilities:
  • Responding to customers inquiries via e-mail chat & phone
  • Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.
  • Work effectively as part of a team developing effective and supportive relationships with colleagues and management
  • Be positive & proactive and have a desire for applying continuous improvement processes
  • Provide and maintain a strong professional relationship with all customers and always show empathy
  • Strive towards customers retention and loyalty fully supporting the customers to achieve a successful outcome to their inquiry
Job requirements:
  • Fluency in Dutch
  • Excellent writing skills
  • Good command of English
  • Soft skills & politeness
  • Technically adept (know your way around Windows shortcuts basic troubleshooting)
  • Capability of multitasking
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
  • Competitive monthly salary 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises providing a great working environment with relaxing break areas
Position: Customer ExpertWork model: Remote in AthensLocation: AthensEmployment type: Full-timeYour responsibilities:Responding to customers inquiries via e-mail chat & phoneProviding how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.Work effectively as p...
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Key Skills

  • Embedded Software
  • Electrical Engineering
  • System Design
  • Firmware
  • C/C++
  • LabView
  • PCB
  • Sensors
  • Signal Processing
  • Matlab
  • Fpga
  • Assembly

About Company

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Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with ... View more

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