Dutch Speaking Travel Agent
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you looking for a meaningful role where you can support travelers while enjoying the flexibility of working from home in Greece We are currently hiring Dutch-speaking Travel Consultants for a large international project in the online accommodation sector (brand name withheld). This role is well-suited for individuals who enjoy customer interaction problem-solving and working in a dynamic international setting.
Whether you are already in Greece or planning to relocate this opportunity offers stability comprehensive benefits and a clear path for professional growth.
Role Summary
In this role you will engage with Dutch-speaking customers who need assistance with travel-related matters. You will help them navigate their reservations answer questions troubleshoot issues and ensure they receive a smooth and stress-free service experience. Your contribution will be essential to maintaining customer satisfaction and supporting the overall travel platform ecosystem.
Key Duties
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Handle incoming customer contacts through phone email and chat ensuring timely and friendly responses.
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Support customers with accommodation bookings reservation updates cancellations special requests and payment clarifications.
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Identify customer needs and provide clear thoughtful solutions while maintaining an empathetic and professional tone.
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Follow established procedures and utilize internal tools to deliver accurate and efficient assistance.
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Document interactions and case details thoroughly in the system.
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Coordinate with specialized internal teams when escalations or additional steps are required.
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Meet service quality standards performance metrics and customer satisfaction goals.
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Participate in ongoing training to stay informed about updates to processes products and policies.
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Offer constructive feedback or suggestions that could enhance the customer experience or operational efficiency.
Candidate Profile
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Native-level or C2 proficiency in Dutch
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Good English skills (B2 or higher) for communication and training
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Must reside in Greece or be willing to relocate
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Strong communication abilities with patience adaptability and a customer-first mindset
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Capable of working with digital tools online platforms and CRM systems
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Able to remain calm and professional in sensitive customer situations
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Comfortable working in a fast-paced international environment
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Previous experience in customer service or the travel industry is a plus but not necessary as full training is provided
What You Will Receive
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100% remote position within Greece
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Company-provided equipment including laptop headset and additional peripherals
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Attractive and competitive salary package
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Permanent contract offering job stability
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Private health insurance and life insurance coverage
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Performance-based bonuses and incentives
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Paid onboarding and continuous training
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Clear career development opportunities with pathways into senior quality training or leadership roles
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A supportive and multicultural team environment
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Regular internal development programs learning opportunities and engagement activities
Relocation Package (for applicants moving from abroad)
If you are relocating to Greece for this position you will be supported with:
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Reimbursement of your flight ticket to Greece
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Up to 3 weeks of paid hotel accommodation upon arrival
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Assistance with essential local documentation and onboarding procedures
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Guidance to help you adapt smoothly to life in Greece
Why This Opportunity Stands Out
This role provides an ideal blend of work-from-home flexibility international exposure and the chance to support travelers from around the world. It is a stable long-term career path with continuous learning supportive leadership and great benefitsall while living in one of Europes most beautiful and affordable countries.
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
