Dutch Speaking Travel Agent
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Do you enjoy helping people solving problems and working in an international environment We are seeking Dutch-speaking Travel Support Specialists to join our remote team in Greece. You will be supporting a major global travel accommodation platform (brand name not mentioned) assisting customers with a variety of travel-related inquiries.
This position offers stability excellent benefits and long-term professional growthwhether you already live in Greece or plan to move here.
Position Overview
As a Travel Support Specialist you will act as the primary contact for Dutch-speaking customers who need assistance with their reservations. You will resolve questions guide travelers through changes or issues and ensure that they have a smooth and enjoyable booking experience. The role requires strong communication skills attention to detail and a customer-centered approach.
Main Responsibilities
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Respond to customer queries via calls emails and chat offering prompt and courteous assistance.
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Support customers with reservation management: new bookings amendments cancellations special requests and payment-related questions.
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Provide clear explanations and effective solutions tailored to the customers situation.
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Utilize internal systems and guidelines to process cases accurately and efficiently.
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Keep detailed and up-to-date records of all interactions.
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Work closely with internal response teams when additional investigation or escalation is necessary.
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Work toward service quality expectations performance targets and customer satisfaction standards.
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Take part in continuous training sessions to stay updated on new procedures and product features.
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Share insights or suggestions that can improve customer service processes.
Candidate Requirements
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Fluent/native Dutch speaker (C2 level)
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Strong English skills (minimum B2) for internal communication
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Must be located in Greece or ready to relocate
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Excellent communication problem-solving and interpersonal skills
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Comfortable working with digital platforms chat tools and CRM systems
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Able to stay calm and solution-oriented during challenging situations
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Adaptable proactive and comfortable in an international environment
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Previous experience in customer service or travel support is beneficial but not requiredcomprehensive training is provided
What the Company Offers
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Work-from-home position anywhere in Greece
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All equipment provided including laptop headset and necessary accessories
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Attractive and competitive salary
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Permanent contract offering long-term job security
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Private health insurance and life insurance
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Opportunities for performance bonuses
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Fully paid training and continuous development programs
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Clear career advancement pathspossibilities to grow into senior roles coaching QA or team management
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Friendly multicultural working environment with colleagues from across Europe
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Additional internal growth programs workshops and team-building activities
Relocation Assistance (for candidates moving to Greece)
For those coming from abroad the following benefits are included:
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Reimbursement of your flight to Greece
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Paid hotel accommodation for up to 3 weeks to help you settle in
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Support with administrative tasks paperwork and local procedures
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Guidance to help you adapt comfortably to life in Greece
Why This Job Is a Great Opportunity
This position combines remote flexibility international exposure and the chance to support travelers every day. Its ideal for Dutch speakers who want to build a strong and stable career in customer support while enjoying the lifestyle and affordability that Greece offers. Youll receive top-tier benefits long-term growth potential and consistent support from a global organization.
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
