drjobs Customer Expert for Premium Coffee Machines Dutch Remote in Greece

Customer Expert for Premium Coffee Machines Dutch Remote in Greece

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1 Vacancy
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Job Location drjobs

Athens - Greece

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

Responsibilities:
  • Be the primary point of contact for customer requests providing an enhanced customer experience
  • Utilize multiple communication channels (phone chat and email) to provide daily support to everyday household gadget users
  • Support in English language customers in the UK and Ireland and any other customers that choose English as their desired support language.
  • Respond to customer inquiries about our clients new and existing products facilitating their use
  • Handle complaints always in a graceful and professional manner
  • Resolve issues as they arise timely and efficiently
  • Maintain solid customer relationships by handling questions and concerns with speed and professionalism
What you will bring:
  • High level of fluency in Dutch
  • Great knowledge of the English language (oral & written)
  • Work experience in a customer support role is a plus
  • Exceptional communication & soft skills as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
  • A positive attitude empathy and high work- ethic
  • Flexibility in adapting to a fast-paced environment
What we offer:
  • Complete support to help you ease your relocation to Greece we cover your flight tickets expenses hotel accommodation support with the house searching process all at no cost to you
  • Competitive monthly salary 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises providing a great working environment with relaxing break areas

Employment Type

Full Time

Company Industry

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