Assistant Manager - Banquet
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Summary
At The Ritz-Carlton Melbourne we curate extraordinary experiences through refined service and timeless luxury. As Assistant Banquet Manager you will support the Banquet Manager in orchestrating flawless events that reflect the highest standards of excellence. You will lead and inspire a dedicated team ensuring every detail from preparation to service is delivered with precision grace and warmth. Through thoughtful leadership and impeccable execution you will help create moments that leave a lasting impression on our guests.
Education & Experience
- High school diploma or GED; 2 years experience in event management food & beverage or related professional area
OR - 2-year degree from an accredited university in Hospitality Event Management or related major; 1 year of related experience
Elevating Banquet Operations
- Support the daily management of banquet operations ensuring seamless execution of events that embody The Ritz-Carlton Gold Standards.
- Oversee the setup service and breakdown of events with an eye for detail and refinement.
- Maintain departmental inventories equipment and supplies to the highest level of readiness.
- Assist in monitoring labor scheduling and costs while protecting the integrity of service excellence.
Leading & Inspiring Ladies and Gentlemen
- Guide and support banquet captains and service teams ensuring they embody The Ritz-Carlton philosophy of service.
- Lead pre-event briefings instilling confidence and clarity among the team.
- Participate in the recruitment onboarding and development of banquet talent.
- Provide coaching and feedback fostering a culture of continuous growth and excellence.
Creating Memorable Guest Experiences
- Serve as a gracious and professional liaison for meeting planners and hosts anticipating and exceeding their needs.
- Address guest concerns promptly and with genuine care turning challenges into opportunities to delight.
- Collaborate with culinary and beverage teams to ensure flawless coordination and delivery.
- Champion guest satisfaction through thoughtful interactions and consistent service excellence.
Administrative & Leadership Responsibilities
- Maintain accurate employee records including scheduling attendance and payroll.
- Conduct regular team meetings to share goals celebrate achievements and align on upcoming priorities.
- Support the implementation of service improvement plans based on guest feedback and performance metrics.
- Ensure compliance with safety sanitation and brand standards at all times.
About You:
- Flexibility to work evenings weekends and public holidays as required.
- Full-time working rights required.
- RSA Certificate required.
- Experience in a similar role within a luxury hotel is highly desirable.
- Strong teamwork skills and the ability to work collaboratively with the Senior Banquet Operations Manager.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining luxury service excellence and attention to detail.
- A passion for hospitality and delivering high-quality service.
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
- Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott Internationals Luxury portfolio which has committed to putting people first for 90 years. Apply now!
We are an Equal Opportunity employer and recognize that true diversity includes gender age race disability status sexual orientation religion neurodiversity education levels and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair equitable and accessible for all. If you have disability illness or injury we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process please email us at
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Key Skills
- Administrative Skills
- Time Management
- Leadership skills
- Organizational Skill
- Business Process Skill
- Reservation Skills
- Banqueting Skills
- Banquet Operations
- Communication
- Relationship Management
- Quality Management
- Strategic Thinking Skills
- Team Player Spirit
- Marketing Skills
- Problem Solving Skills
About Company
Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by o ... View more
