Product Manager Loyalty
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Job Location:
Monthly Salary:
Posted on:
27 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Product Manager Loyalty
Well-known Aussie Retailer Sydney 3 days in office
A highly recognised Australian retailer is seeking an experienced Product Manager to lead the evolution of its real-time loyalty campaigns and personalised offers platform. This role sits at the intersection of customer insight commercial strategy and digital product innovation.
You will own the roadmap for loyalty offers and campaign capability improving how members receive relevant timely and value-driven promotions across digital and in-store channels. This is a high-impact role focused on driving measurable outcomes including increased engagement frequency and customer lifetime value.
Key responsibilities
Define and execute the roadmap for loyalty offers and campaign capability
Translate commercial and customer challenges into scalable product solutions
Drive personalisation through data segmentation and real-time decisioning logic
Partner with marketing loyalty data and engineering teams to deliver cohesive experiences
Measure performance and continuously optimise promotional effectiveness
What were looking for
Proven Product Manager experience in digital environments
Background in loyalty promotions personalisation or large-scale customer programs
Strong data-led decision making and commercial mindset
Experience operating in complex stakeholder environments
Ability to influence inspire and drive outcomes across cross-functional teams
This is an opportunity to play a key role in shaping how millions of Australians experience personalised value through one of the countrys most established retail ecosystems.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
