Bank Operations Analyst
Bank Operations Analyst
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Job Description
About Addi
We are a leading financial platform building the future of payments shopping and bankinga world where consumers and merchants can transact effortlessly grow together and where we create abundance and generate pride in them. Today we serve over 2 million customers and partner with more than 20000 merchants making Addi Colombias fastest-growing marketplace.
We provide banking solutions (deposits payments unsecured credit) and commerce services (e-commerce marketing) using state-of-the-art technology bridging the financial gap for millions and redefining how people experience financial freedom. As the countrys leading Buy Now Pay Later provider we have secured regulatory approval to operate as a bank unlocking even greater opportunities for our the past year we have also achieved profitability reinforcing the strength of our business model and our ability to scale sustainably.
Our mission has earned the trust of world-class investors including Andreessen Horowitz Architect Capital GIC Goldman Sachs Greycroft Monashees Notable Capital Quona Capital Union Square Ventures Victory Park Capital and more who back our vision for the future. With their support we are not just growingwe are transforming Latin Americas financial ecosystem and shaping the next generation to shop pay and bank in Colombia.
But what truly sets us apart is how we build. We are a conscious company driven by deep experience in scaling technology services and products and we live by our values every day.
About the Role
This is where you come in. Below youll find what this role is all aboutthe impact youll drive the challenges youll tackle and what it takes to thrive at Addi. If youre ready to be part of something big keep reading.
Whats the mission youll drive
Support Addis operational excellence by meticulously executing core banking processes identifying and resolving daily challenges and providing the data-driven analysis needed to build scalable and automated systems.
What you will do
Execute Flawless Daily Reconciliations: Execute daily and weekly reconciliations for all core banking transactions (ACH MasterCard etc.) within the established control framework reducing un-reconciled transactions.
Contribute to Process Fortification: Assist in mapping 100% of critical operational processes by documenting detailed workflows identifying data sources and gathering initial metrics on bottlenecks to support improvement initiatives within the first 6 months.
Drive Task-Level Efficiency: Identify and document at least 3 opportunities for process automation and successfully automate at least 1 of them using low-tech tools (e.g. advanced Excel/Google Sheets Zapier).
Maintain Operational Visibility: Maintain the Operational Health Dashboard by ensuring data accuracy and generating a weekly Operational Health summary report highlighting key trends in transaction volumes error rates and SLAs for the Bank Ops area.
What were looking for
Proven expertise with core banking processes or operations
1-3 years of hands-on experience in a bank operations fintech operations or financial analysis role preferably within the Colombian financial system.
Understands and executes core banking processes including ACH compensation/settlement (Integra) card network processes (MasterCard) and multi-system banking reconciliation.
Possesses a foundational practical understanding of core banking operational flows and the ability to identify common failure points and exceptions.
Hands-on experience with the day-to-day operation of banking products/features such as ACH transfers PSE and debit cards.
Possesses Impeccable analytical and quantitative mindset
The ability to use data to investigate specific operational problems find the root cause and validate findings.
Top-tier attention to detail ensuring accuracy in reconciliations reports and data entry.
Adept at querying data with SQL to perform independent analysis and answer operational questions.
Experience with business intelligence tools (Databricks Looker PowerBI) to track KPIs and analyze trends in your area of responsibility.
Have outstanding Process Design & Automation Mindset
Proactively identifies and documents inefficiencies bottlenecks or repetitive manual work in daily tasks. You think in terms of making your own work more efficient.
Instead of just performing a manual task you look for opportunities to streamline it using available tools (e.g. advanced Excel functions Google App Scripts Zapier).
Demonstrated ability to contribute to process improvement initiatives by providing accurate data documenting existing workflows (as-is mapping) and testing new solutions.
Demonstrates Extreme Ownership & Bias for Action
Takes full responsibility for the accuracy and timeliness of their assigned tasks and analyses from daily reconciliations to weekly reports.
You dont wait to be told what to do when you encounter a problem; you investigate first and then proactively communicate your findings and potential solutions.
Is reliable and consistent in executing daily responsibilities which forms the foundation of the teams operational stability.
Comfortable asking questions and collaborating with other teams (like Engineering or Customer Support) to resolve issues and get the data you need to do your job effectively.
Why join us
Work on a problem that truly matters We are redefining how people shop pay and bank in Colombia breaking down financial barriers and empowering millions. Your work will directly impact customers lives by creating more accessible seamless and fair financial services.
Be part of something big from the ground up This is your chance to help shape a company influencing everything from our technology and strategy to our culture and values. You wont just be an employeeyoull be an owner
Unparalleled growth opportunity The market were tackling is massive and were growing faster than almost any fintech lender at our stage. If youre looking for a high-impact role in a company thats scaling fast this is it.
Join a world-class team Work alongside top-tier talent from around the world in an environment where excellence ownership and collaboration are at the core of everything we do. We care deeply about what we build and how we build itand we want you to be a part of it.
Competitive compensation & meaningful ownership We believe in rewarding our talent. Youll receive a generous salary equity in the company and benefits that go beyond the basics to support your growth.
How the hiring process looks like
We believe in a fast transparent and engaging hiring experience that allows both you and us to determine if theres a great fit. Heres what our process looks like:
Step 1: People Interview (30 min)
A conversation with a recruiter to get to know you your experience and what youre looking for. Well also share more about Addi our culture and the role.Step 2: Technical assessment (30 min)
A session to assess your skills using SQL one of our team members will ask you to solve different exercises using your SQL experienceStep 3: Initial Interview (45 min)
A more in-depth conversation with the hiring manager where we explore your skills experience and problem-solving approach. We want to understand how you think and work.Step 4: Case Study (3-5 Days)
You may receive a real-world challenge or case study to complete. This is a chance to showcase your expertise and how you approach key problems relevant to the role.Step 5: Co-Founder Interview
If theres a strong match youll have a final conversation with our Founder to align on expectations cultural fit and ensure mutual excitement. From there well move quickly to an offer and discuss next steps.
We value efficiency and respect for your time so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you just as much as it is for us. Regardless of the outcome we are committed to always providing feedback ensuring that you walk away with valuable insights from your experience with us.
Required Experience:
IC
Employment Type
Full-Time
