Clinical Care Manager (London) Full Time

Clinical Care Manager (covering London) Hybrid working with competitive salary and friendly team ethos.

Are you a nurse care professional or alliedhealthcare professional passionate about improving care and outcomes for people in their own homes Are youlooking for better pay and working conditions Do you want to continue to work with patients and their families but do so in a different working environment to the NHS Do you have a track record in quality improvement activities and improving productivityDoes best practice in dementia care and live in care as an innovative service model intrigue youIf so Hometouch may be the right match for your skills and experience.

Founded in 2015 by NHS dementia specialist Jamie Wilson Hometouchs vision is to improve the quality of dementia and live in care across the UK. Weve been covered in the Evening standard and Timesand have a strong reputation across the NHS and social care sphere. We are achieving this by delivering positive outcomesfor our care recipients as well as making the working lives of our carers more fulfilling and better supported.

Your role

• Visiting the home of dementia clients across Londonand supervise live in carers who work in the client homes.

• Develop an understanding of clientin order to deliver the optimum level of support.

• Own the care recipient relationship and proactively reach out to clients their representatives and carers to ensure the smooth running of care.

• Monitor and ensure the quality of care for clients in line with national standards

• Be attuned to and conscientious in managing risk; be diligent and meticulous in your record keeping.

• Support carers with training and promote our bespoke dementia training syllabus

• Be a responsive and accountable point of contact for care recipients and their representatives including the management and investigation of complaints and incidents

• Support the Clinical team to achieve quality aims and objectives ensuringthat all the CQC regulations are adhered to

• Undertake regular quality improvements projects to support the growth of the business including the implementation of policies and clinical audit

• Attend external meetingsin support of care recipients for example with CCGs Case managers and Local Authorities

Who are you

You couldbe a recently qualified nurse have returned from a career breakor have experience in healthcare/social care working for a CQC registered provider

At least 2 years experience working in a regulated environment

Proactive positive attitude and an outgoing approach

Strong ability to empathise and communicate with a wide range of backgrounds

Self starter willing to encourage this mindset in others

Situationally aware able to anticipate problems before they arise and takeappropriate action to resolve unforeseenissues before they worsen

A problem solver with an analytical approach

Willingness to resolve challenging interpersonal situations

Ability to work on different tasks simultaneously and meet deadlines

Heres what youll get working with us:

• Opportunity to join an established but nimbleorganisationand shape the business

• Support from senior healthcare professionals

• Competitive salary

• Company pension with matched contributions

• 25 days holiday (plus bank holidays)

• Private Healthcare

• Laptop and equipment provided

• Great work-life balance (we are big on this)

• Work environment that values creativity personal growth and collaboration

• Continuous learning and development: you will be challenged with lots of responsibility and exciting projects in a supportive and encouraging environment