Additional Information: This hotel is owned and operated by an independent franchisee Hotel Co 51. The franchisee is a separate company and a separate employer from Marriott International franchisee is a separate company and a separate employer from Marriott International Inc. and its subsidiary companies (collectively Marriott). The franchisee solely controls all aspects of the hotels employment policies and practices including hiring termination discipline staffing compensation benefits and all other terms and conditions of employment. If you apply for this position Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel you will be employed by a franchisee not Marriott.
Hotel Co 51 is currently looking for a Group Sales Coordinator to join our team in Amsterdam.
As Group Sales Coordinator you will be part of the Group Reservations team of Hotel Co 51 more info about our company please see below.
The Group Sales Coordinator supports sales colleagues plus group planning team with administration duties.
Prepares customer contracts in a highly accurate and efficient manner.
Ensures business is turned over to the hotels properly and in a timely fashion for proper service delivery in accordance with brand standards.
Enters blocks all enquiries and records turned down and enquiry only leads to ensure accurate capture of all enquiries
Manages the generic email enquiry log and distribution to the team ensuring accurate tracking of all leads via the system.
SPECIFIC DUTIES
Ensures Diary Management Systems are updated with all activities as appropriate
Processes all business correspondence within acceptable time limits. Creates contracts and other related booking documentation as required to a high standard
Manages all administrative duties relevant to the Group & Event Booking function supporting the Group Sales Leader
Produces daily weekly monthly reports accurately using the Opera system and enquiry log statistics
Manages the distribution of the generic Group email account organizing the coordination of leads according to the set parameters given plus providing accurate tracking for response times and duplicate bookings
Understands the overall market and concept of Group and Event booking
Effectively manages and develops relationships with key internal and external stakeholders
Transfers accurate complete and timely information to operating departments at the properties
CANDIDATE PROFILE
Experience
Relevant proven strength within an administrative environment
Skills and Knowledge
Strong organization skills
Good attention to detail
Clear communicator fluent in English (and other languages a plus!)
Knowledge of contractual agreements and legal implications
Knowledge of group and conference business
Knowledge of operations and associated challenges for all brands
Effective decision-making skills
Ability to influence others
Strong problem-solving skills
Ability to use standard software applications and hotel systems including Opera Microsoft Office Internet MARSHA etc.
Good analytical skills
Strong customer and associate relation skills
Ability to develop and maintain relationships e.g. associates customers vendors
Education or Certification
High School Diploma or equivalent required
About Hotel Co 51
Hotel Co. 51 is a fast-growing European hotel operator of Moxy Hotels Courtyard By Marriott Residence Inn and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings it is currently operating 30 properties in 8 countries (The Netherlands France UK Belgium Germany Italy Denmark and Poland). To learn more about Hotel Co 51 visit .
This company is an equal opportunity employer.
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Required Experience:
IC
Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by o ... View more