Donor Development Manager

Indianapolis, IN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Indiana Legal Services Inc.
Job Announcement
DONOR DEVELOPMENT MANAGER

AGENCY DESCRIPTION: Indiana Legal Services Inc. (ILS) is a statewide not-for-profit organization that provides free legal services to eligible clients in civil cases through eight branch offices. ILS is funded by the Legal Services Corporation Indiana Civil Legal Aid Fund United Ways Area Agencies on Aging and approximately 60 other funding sources.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: ILS is committed to being an equal opportunity employer. We recruit employ train compensate and promote without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any category protected by law.

LOCATION: This position is located in the Indianapolis Indiana Legal Services office location with opportunities for a hybrid work schedule.

POSITION: Full-Time Donor Development Manager

START DATE: As soon as reasonably possible

JOB SUMMARY: Indiana Legal Services (ILS) seeks a strategic and collaborative Donor Development Manager to grow and manage the organizations individual and corporate donor programs. This position has primary responsibility for managing the day-to-day execution of donor strategies including campaigns stewardship and prospect identification and cultivation and plays a central role in coordinating and implementing development operations. The Donor Development Manager reports to the Chief Development and Communications Officer (CDCO) and works in close partnership with development program and the senior leadership team. This is a full-time position (37.5 hours per week). This position does not have supervisory responsibilities.

RESPONSIBILITIES:

Individual Donor Strategy and Stewardship: 30%
Design and execute strategies for annual mid-level and major donor pipelines with clear segmentation and moves management plans
Lead donor retention and upgrade efforts including LYBUNT analysis and targeted stewardship
Identify and research new individual prospects build and maintain a robust pipeline and prepare briefing materials for the CDCO and Executive Director (ED)
Support the Chief Development Officer and ED in major donor cultivation and stewardship (i.e. manage up to ensure that the CDCO and ED are engaged at the strategic level of prospective cultivation donor stewardship and major gift solicitations)
Track and report on donor engagement and satisfaction to inform retention and upgrade strategies
Build and implement a comprehensive stewardship calendar across donor levels and types
Collaborate with the Donor Communications Manager to inform donor communication strategies by providing insight on audience segmentation and messaging concepts to ensure alignment with engagement goals and fundraising priorities
Partner with communications and program staff to ensure storytelling and messaging reflect mission impact and donor interests
Personalize stewardship touchpoints and ensure timely thank-yous and acknowledgments
Monitor donor feedback and giving patterns to continually refine stewardship and communication strategies
Support the CDCO in engaging the board in individual and corporate fundraising efforts by preparing donor lists briefing materials and follow-up plans for board outreach to prospects and sponsors

Donor Development Operations and Systems: 30%

Serve as project manager for all aspects of development operations related to individual and corporate giving
Maintain CRM structure to support segmented donor management and accurate tracking
Create and enforce data entry protocols including documentation of procedures for the Executive Assistant and other staff users
Coordinate with the Executive Assistant to ensure timely and accurate entry of gifts and donor information regular reconciliation with finance and production and mailing of thank-you letters and tax receipts
Generate donor dashboards campaign (solicitation) performance reports retention analysis and other reports (such as annual Donor Acquisition LYBUNT/SYBUNT etc. ) to support strategic decision-making
Ensure compliance with donor acknowledgment policies privacy requirements and internal tracking expectations
Identify and help implement tools or technology to improve donor tracking reporting and stewardship

Corporate Sponsorships and Partnerships: 30%

Identify cultivate and solicit corporate donors and law firm sponsors
Develop sponsorship materials and manage fulfillment of sponsor benefits
Maintain regular contact and reporting for existing corporate partners
Explore and support development of broader corporate partnerships such as pro bono and employee giving opportunities
Identify and research new corporate prospects build and maintain a robust pipeline and prepare briefing materials for the CDCO and ED
Collaborate with Pro Bono Program staff on corporate partnerships strategy

Donor Events and Engagement: 10%

Participate in all donor-related events including fundraising gatherings stewardship receptions and small cultivation events
Track event performance metrics including ROI donor participation and post-event giving

Other Expectations

Help foster a culture of philanthropy across the organization by modeling donor-centered practices and encouraging staff participation in stewardship
Professionally represent ILS in communications with funders
Undertake special projects and provide support to the development department
as assigned by the CDCO
Participate in ongoing training and professional development
Participate in regular team meetings and collaborate effectively with other members of the development team

COMPENSATION: Starting salary is $50562 with a range up to a maximum of $67324 depending on experience. ILS offers an excellent fringe benefits package including health insurance (medical dental vision Rx) disability insurance life insurance a 401(k) plan a flex benefit plan and generous vacation and sick leave. ILS will pay up to $2500 in moving expenses if the successful applicant needs to move from another city to assume this position.

Required Experience:

Manager

Individual Donor Strategy and Stewardship: 30%
Design and execute strategies for annual mid-level and major donor pipelines with clear segmentation and moves management plans
Lead donor retention and upgrade efforts including LYBUNT analysis and targeted stewardship
Identify and research new individual prospects build and maintain a robust pipeline and prepare briefing materials for the CDCO and Executive Director (ED)
Support the Chief Development Officer and ED in major donor cultivation and stewardship (i.e. manage up to ensure that the CDCO and ED are engaged at the strategic level of prospective cultivation donor stewardship and major gift solicitations)
Track and report on donor engagement and satisfaction to inform retention and upgrade strategies
Build and implement a comprehensive stewardship calendar across donor levels and types
Collaborate with the Donor Communications Manager to inform donor communication strategies by providing insight on audience segmentation and messaging concepts to ensure alignment with engagement goals and fundraising priorities
Partner with communications and program staff to ensure storytelling and messaging reflect mission impact and donor interests
Personalize stewardship touchpoints and ensure timely thank-yous and acknowledgments
Monitor donor feedback and giving patterns to continually refine stewardship and communication strategies
Support the CDCO in engaging the board in individual and corporate fundraising efforts by preparing donor lists briefing materials and follow-up plans for board outreach to prospects and sponsors